APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE 1. Search the work order application for work orders with DESCRIPTION LIKE DUPTEST and make sure there are none in the system 2. Create 3 job plans 2.1 The first job plan DUPJP1 has a single task and a single labor line. Make sure to prefix the description with DUPTEST and activate. 2.2 The second job plan DUPJP2 has a single task and single rotable material Activate RTO18 that specifies an item but not a storeroom. Make sure to prefix the description with DUPTEST and activate. 2.3 The third job plan DUPJP3 contains two tasks Task 10 that nests DUPJP1 and Task 20 that nests DUPJP2. Make sure to prefix the descriptions with DUPTEST and activate. 3. Create a PM select any asset in ACTIVE status I activated 12600 and specify DUPJP3 as the Job Plan. Make sure the storeroom site has no value and activate. 4. Run the Generate Work Orders action and uncheck Use Frequency Critera and hit OK. You should get an error message. Select OK and Save the PM. 5. If you go back and search the work orders with DESCRIPTION like DUPTEST you will see a record for DUPTEST JP1. 6. If you open this record you will notice the parent work order number. If you try to jump to or search for this WO then you will see it is not in the system.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users who uses pm to generate work orders. * **************************************************************** * PROBLEM DESCRIPTION: * * Some child work orders were saved when there is a * * problematic nested job plan in the job plan structure for * * the PM during the PM WO Gen process. . The child work * * orders were created with the parent which was rolled * * back(not saved) when exception was caused by the * * problematic nested job plan. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
This is fixed in code. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.0.10 Product
Temporary fix
Comments
APAR Information
APAR number
IV98821
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-08-07
Closed date
2017-12-08
Last modified date
2017-12-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
08 December 2017