IBM Support

IV95563: DIRECT PRINT WITH ATTACHMENTS CUTTING OFF PART OF JPEG IMAGES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Direct print cutting off JPEG images in v76
    
    
    Steps to replicate:
    1)from work order tracking(WOTRACK) application, attach jpg
    image to any Work Order, preview the jpg
    attachment to ensure it is viewable from Maximo application
    2)click on
    Pring With Attachments icon located on the application's
    toolbad(for ex: using Wo Details report)
    3)once the report prints along with the image, the printout
    only shows a
    part of the image and not the entire image. The sizing of the
    image is wrong.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who use Direct Print with Attachments of image         *
    * attachments.                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Direct Print with Attachments prints only a part of image    *
    * attachments when the normal size of the attachment does not  *
    * fit in a page.                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to the latest release.                               *
    ****************************************************************
    

Problem conclusion

  • Problem is resolved in Fixpack 7.6.0.9
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV95563

  • Reported component name

    MAXIMO SYSTEMS

  • Reported component ID

    5724R46AV

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-02

  • Closed date

    2017-05-23

  • Last modified date

    2017-05-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SYSTEMS

  • Fixed component ID

    5724R46AV

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
System Related

Software version: 760

Reference #: IV95563

Modified date: 23 May 2017