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IV94837: WHEN OPENING THE MAP WHILE VIEWING A WORK ORDER ON A LINEAR ASSET, AN ERROR OCCURS.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Work Orders with a linear asset generate an error when the Map
    tab is
    opened:
    BMXAA9355E - It was not possible to load the linear layers.
    Error:
    BMXAA4176E - Attribute LRM does not exist. Gather the logs from
    the
    <HOME> directory and determine the process or app referencing
    the
    invalid attribute.
    
    ACTION TAKEN: I have replicated the issue.
    
    STEPS TO REPLICATE:
    1. Go to Assets application.
    2. Click New Record.
    3. Populate the Assetnum field.
    4. Save record.
    5. Go to Map tab.
    6. Link the record with a map feature which is a line
    (polyline).
    7. Go to Asset tab.
    8. Check the Linear checkbox.
    9. Populate the LRM field with a measure.
    10. Populate the fields Start Measure and End Measure.
    11. Save the record.
    12. Go to Work Order Tracking application.
    13. Create a new WO.
    14. Populate the Asset field with the asset record created on
    step 2.
    15. Save the WO record.
    16. Go to the Map tab.
    
    Error will show up:
    BMXAA9355E - It was not possible to load the linear layers.
    Error:
    BMXAA4176E - Attribute LRM does not exist. Gather the logs from
    the <HOME> directory and determine the process or app
    referencing the invalid attribute.
    
    
    ENVIRONMENT:
    App Server IBM WebSphere Application Server 8.5.5.3
     Version
    Tivoli's process automation engine 7.6.0.7 Build 20170215-0100
    DB Build
    V7607-14
    IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB
    Build
    V7607-03
    IBM Maximo Linear Management 7.6.0.0 Build 20170215-0100 DB
    Build V7600-
    22
    IBM Maximo Spatial Asset Management 7.6.0.0-20170207-1518 Build
    20160318-0236 DB Build V7600-61 HFDB Build HF7600-12
    IBM Maximo Asset Management Work Centers 7.6.0.1 Build
    20161104-1046 DB
    Build V7601-41
    IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB
    Build V7604-
    01
    Server OS Windows 6.3
    Server DB Microsoft SQL Server 11.0 (11.00.5569)
    

Local fix

  • There isn't.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users that use Maximo 7.6.0.7 with Spatial 7.6           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WHEN OPENING THE MAP WHILE VIEWING A WORK ORDER ON A LINEAR  *
    * ASSET, AN ERROR OCCURS.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • new checking provide the right linear.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV94837

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-05

  • Closed date

    2017-04-06

  • Last modified date

    2017-04-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Work Order Tracking

Software version: 760

Reference #: IV94837

Modified date: 06 April 2017