IBM Support

IV94643: NEED ABILITY TO OPEN MULTIPLE BROWSERS SESSIONS FROM CAD INTEGRATOR.

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Open CI and attach a simple drawing to Support00 3.5.2
    From CI edit a space (it opens a browser session)
    From CI launch portal (It opens as a new tab next to the first
    space)
    From CI edit a different space, then another one.
    Move from one TRIRIGA session to the next making a change to
    the name.  For the main TRIRIGA Page just change tabs or open
    something else.
    
    Initially all seems well.  But after a couple minutes you will
    get this message on each tab or session as you return to them.
    Then when you log back in you are taken to the home page.
    Sign In Required
    Sorry, your session has either timed out or is no longer
    active. For security reasons you have been redirected to this
    page. Please sign in again to continue.
    
    Initially it seemed that as long as one of the tabs remains
    open you can open multiple TRIRIGA Sessions from Cad
    Integrator.  That does not appear to be the case.  And the
    issue of most concern to Apple.
    

Local fix

  • No
    

Problem summary

  • AN issue has been identified with SSO configurations and
    opening records via CI
    

Problem conclusion

  • An issue that would cause user sessions to time out after 3
    minutes of inactivity if the session had been initiated by a
    CAD integrator request has been resolved.
    This is targeted to the 1h2017 release
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV94643

  • Reported component name

    TRI APP PLTFM R

  • Reported component ID

    5725F26RE

  • Reported release

    352

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-28

  • Closed date

    2017-04-07

  • Last modified date

    2017-04-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"352","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
30 March 2022