Direct links to fixes
APAR status
Closed as fixed if next.
Error description
Open CI and attach a simple drawing to Support00 3.5.2 From CI edit a space (it opens a browser session) From CI launch portal (It opens as a new tab next to the first space) From CI edit a different space, then another one. Move from one TRIRIGA session to the next making a change to the name. For the main TRIRIGA Page just change tabs or open something else. Initially all seems well. But after a couple minutes you will get this message on each tab or session as you return to them. Then when you log back in you are taken to the home page. Sign In Required Sorry, your session has either timed out or is no longer active. For security reasons you have been redirected to this page. Please sign in again to continue. Initially it seemed that as long as one of the tabs remains open you can open multiple TRIRIGA Sessions from Cad Integrator. That does not appear to be the case. And the issue of most concern to Apple.
Local fix
No
Problem summary
AN issue has been identified with SSO configurations and opening records via CI
Problem conclusion
An issue that would cause user sessions to time out after 3 minutes of inactivity if the session had been initiated by a CAD integrator request has been resolved. This is targeted to the 1h2017 release
Temporary fix
Comments
APAR Information
APAR number
IV94643
Reported component name
TRI APP PLTFM R
Reported component ID
5725F26RE
Reported release
352
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-03-28
Closed date
2017-04-07
Last modified date
2017-04-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
999
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"352","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
30 March 2022