IV94549: BMXAA3097E - THE PERSON DOES NOT EXIST OR IS NOT ACTIVE. MORE INFORMATION

APAR status

• Closed as program error.

Error description

• steps
  =====
  1. Go To - Service Desk - Service request - Create new record
  
  2. Enter MAXADMIN in "Reported by" field and tab out
  
  Affected person and Affected person name - get automaticaly
  updated
  
  3. Delete the "NAME" field (SR.AFFECTEDUSERNAME) and type
  STEPHAN -->Tab out
  
  Error message: System Message
  
  BMXAA3097E - The person does not exist or is not active. More
  information
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * YES                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Affected User Name not allowing a value that was not in the  *
  * person table                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Affected user name code modified and fixed for 7.6.0.6 and
  7.6-CD releases
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SELF SERVICE

• Fixed component ID

  5724R46SS

Applicable component levels

• R760 PSY

     UP