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IV94406: SCHEDULER 764 PERFORMANCE ISSUE WHEN IE 11 IS USED, GANTT VIEW TAB DOES NOT RENDER.

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APAR status

  • Closed as program error.

Error description

  • The following issue is reproducible when using Maximo 7.6.0.6
    with Scheduler 7.6.4 using IE 11.
    
    Steps to reproduce issue.
    
    1. Using IE 11 log into Maximo and move the Graphical
    Scheduling application.
    
    2. Create a new scheduler record, calendar = day, shift =day,
    type = work order, remove the check marks from the restrict to
    dates, rolling project, preserve schedule start dates.
    
    3 In the work query section add a new row, use the quick query
    builder and add the BR230 value to the location field. Save.
    
    Move the Gantt View tab, notice that Maximo is very slow to
    load and at times the resource load and availability tab never
    loads.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Scheduler users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Performance issues in IE                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Performance issues resolved in IE
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV94406

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    764

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-21

  • Closed date

    2017-04-03

  • Last modified date

    2017-04-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R764 PSY

       UP



Document information

More support for: Maximo Asset Management Scheduler

Software version: 764

Reference #: IV94406

Modified date: 03 April 2017