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IV94284: SESSION IS EXPIRED IF YOU CREATE A NEW RECORD IN A NEW TAB OF THE FIREFOX BROWSER - NEW WINDOW IS OK

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APAR status

  • Closed as fixed if next.

Error description

  • When using Firefox and create a new record requiring a pop-up
    windows, system will disconnect the user's session.
    See sample step-by-step below:
    a. Use Firefox as your browser and set it to open new records
    in a tab in the same window.
    b. Log in to IBM TRIRIGA.
    c. Go to Portfolio -> Locations
    d. Select a Location on the left panel, under Locations.
    e. Click on the New link -> Location Category.
    f. For the fields enter: Name: Doing a timeout issue.
    g. Click on the Create Draft button.
    h. Then click on the Active button.
    i. You will receive the following error: "Sign In Required:
    Sorry, your session has either timeod out or is no longer
    active. for security reasons you have been redirected to this
    page. Pleasse sign in again to continue".
    

Local fix

  • N/A
    

Problem summary

  • When operating Firefox in a special mode where new popups open
    as tabs in the same window, the session security would be
    killed.
    The setup in Firefox, the address bar type:
    about:config
    click proceed on the warning page
    Search for and set the following attributes to the specified
    values:
    browser.link.open_newwindow.override.external = 3
    browser.link.open_newwindow.restriction = 0
    

Problem conclusion

  • A firefox only issue where the session would time out when
    refreshing the hierarchy tree after creating a new record, and
    the new record popup window was in the same window in a new tab
    has been resolved..
    This is targeted to the 1h2017 release and the 3.5.2.1 fix
    pack.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV94284

  • Reported component name

    TRI APPLCATION

  • Reported component ID

    5725F26AB

  • Reported release

    352

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-15

  • Closed date

    2017-03-17

  • Last modified date

    2017-03-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

Applicable component levels

  • R352 PSY

       UP

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Document Information

Modified date:
30 March 2022