Direct links to fixes
APAR status
Closed as fixed if next.
Error description
When using Firefox and create a new record requiring a pop-up windows, system will disconnect the user's session. See sample step-by-step below: a. Use Firefox as your browser and set it to open new records in a tab in the same window. b. Log in to IBM TRIRIGA. c. Go to Portfolio -> Locations d. Select a Location on the left panel, under Locations. e. Click on the New link -> Location Category. f. For the fields enter: Name: Doing a timeout issue. g. Click on the Create Draft button. h. Then click on the Active button. i. You will receive the following error: "Sign In Required: Sorry, your session has either timeod out or is no longer active. for security reasons you have been redirected to this page. Pleasse sign in again to continue".
Local fix
N/A
Problem summary
When operating Firefox in a special mode where new popups open as tabs in the same window, the session security would be killed. The setup in Firefox, the address bar type: about:config click proceed on the warning page Search for and set the following attributes to the specified values: browser.link.open_newwindow.override.external = 3 browser.link.open_newwindow.restriction = 0
Problem conclusion
A firefox only issue where the session would time out when refreshing the hierarchy tree after creating a new record, and the new record popup window was in the same window in a new tab has been resolved.. This is targeted to the 1h2017 release and the 3.5.2.1 fix pack.
Temporary fix
Comments
APAR Information
APAR number
IV94284
Reported component name
TRI APPLCATION
Reported component ID
5725F26AB
Reported release
352
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-03-15
Closed date
2017-03-17
Last modified date
2017-03-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
999
Fix information
Applicable component levels
R352 PSY
UP
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Document Information
Modified date:
30 March 2022