APAR status
Closed as program error.
Error description
1 sign in as maxadmin 2 go to\IT infrastructure\Configuration Items application 3 access a CI record 4 actions\create\service request 5 the Details field is not editable in the Create SR dialog because it was added as a rich text viewer control.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * ALL * **************************************************************** * PROBLEM DESCRIPTION: * * See apar * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in 7604hotfix and 7609
Temporary fix
Comments
APAR Information
APAR number
IV93808
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-28
Closed date
2017-05-04
Last modified date
2017-05-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
04 May 2017