IV93743: WHEN USER TRIES TO ACCESS THE LABOR REPORTING APPLICATION, GETS ERROR: THE SYSTEM CANNOT LOAD THE APPLICATION

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  1. Go To the Labor Reporting application
  2. Click on New Row button
  3. On the Charge Information section
  4. Click on the double arrow next to the Work Order field
  5. Select the 'Open Map'  option
  6. Click on Cancel to close the Map window
  7. Go back to the Start Center
  8. Go To the Labor Reporting application
  9. The following error message is displayed:
  The System could not load the application. Retry the action or
  return to the Start Center
  
  CURRENT ERRONEOUS RESULT:
  User is not able to access Labor Reporting application's Open
  Map
  
  EXPECTED RESULT:
  User should have no problem to access Labor Reporting
  application's Open Map.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users that use Maximo for Spatial 7.6.0.1.               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN USER TRIES TO ACCESS THE LABOR REPORTING APPLICATION,   *
  * GETSERROR: THE SYSTEM CANNOT LOAD THE APPLICATION            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Code change to solve the problem.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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