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IV93608: WORK ORDER "HAS CHILDREN" DOES NOT REVERT BACK TO 0 UPON REMOVING THE JOB PLAN

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APAR status

  • Closed as program error.

Error description

  • Client is having an issue when they create a Work Order (has
    children = 0), then add a Job Plan (has children = 1). Now,
    when they remove the Job Plan, has children does not revert
    back to 0.
    
    Steps to Reproduce:
    A. Pre-requisite steps since I don't have access to the backend:
    Go to System Configuration > Platform Configuration >
    Application Designer
    Look for WOTRACK
    Now, you are in Workspace tab
    Go to Work Order tab
    Click Control Palette icon (We will add a new textbox in WO tab)
    Drag "Textbox" in the screen
    Click the Textbox we added, then right click > Properties
    In the Attribute field, click Select Value
    Attribute = HASCHILDREN | Object = WORKORDER
    Close the window.
    SAVE.
    Logout.
    
    B. To reproduce:
    Login to Maximo
    Go to Work Order Tracking
    Create a new Work Order (e.g. WO123)
    Save.
    Has Children? = N
    Add a Job Plan (e.g. JP123)
    Has Children? is now = Y
    Remove the Job Plan.
    Has Children is still = Y
    Save.
    Notice that "Has Children" is still = Y
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users in Work Order Tracking.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Adding a nested job plan to a work order and then removing   *
    * it, without saving at any point in the process, will         *
    * incorrectly set the "HASCHILDREN" flag to true on the work   *
    * order after a save is performed.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is included in the following package:
                          | Release 7.6.0.8 of Base Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV93608

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-21

  • Closed date

    2017-02-22

  • Last modified date

    2017-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

  • R750 PSY

       UP



Document information

More support for: Maximo Asset Management
Work Order Tracking

Software version: 760

Reference #: IV93608

Modified date: 22 February 2017