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IV93499: BMXAA2013E - COULD NOT CHANGE INVOICE STATUS TO APPR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Client is getting an error when they are trying to change the
    status of an Invoice to Approved or Paid, and it's not letting
    them save it. The following error message comes back on the
    screen:
    
    BMXAA2013E  - Could not change invoice 28496 status to APPR.
    BMXAA1974E - Cannot approve invoice because of unexpected
    error. Please send the server's stack trace log to support.
    
    Steps to reproduce:
    1.Go to Purchasing > Purchase Order >  Create new PO
    PO: POTEST01
    Company: e.g. FSC
    2. In PO Line
    Added 3 Material lines
    3. Go to Receiving > Receive it: POTEST01
    4. Go to Invoice > Create an Invoice
    5. In Invoice Lines tab, click Copy PO Lines
    6. Change status to Paid/Approve, check the "Close PO?" checkbox
    ** It will prompt an error:
    BMXAA2013E  - Could not change invoice 28496 status to APPR.
    BMXAA1974E - Cannot approve invoice because of unexpected
    error. Please send the server's stack trace log to support.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BMXAA2013E - COULD NOT CHANGE INVOICE STATUS TO APPR         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.0.8 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV93499

  • Reported component name

    PURCHASING

  • Reported component ID

    5724R46PU

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-17

  • Closed date

    2017-02-21

  • Last modified date

    2017-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PURCHASING

  • Fixed component ID

    5724R46PU

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Purchase Requisitions

Software version: 760

Reference #: IV93499

Modified date: 21 February 2017