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IV93493: PO IS CLOSING BEFORE ALL POLINES ARE INVOICED

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    We have found that the PO is being closed before
    all PO lines have been invoiced. Basically, there is a PO with 2
    material lines that have been fully received. If I create and
    approve
    an invoice for the first line of that PO, the PO is closed even
    though
    line 2 of the PO hasn't been invoiced.
    
    
    PERFORMANCE ISSUE: N/A
    
    STEPS TO REPRODUCE:
    1.GO TO >> ADMINISTRATIONS >> ORGANIZATION
    2.Bring up your organization
    3.SELECT ACTION >> PURCHASING OPTIONS >> PO OPTIONS
    4.Select the option "Enable Option to Automatically Close PO's
    on
    Invoice Approval?"
    5.Click OK
    6.GO TO >> PURCHASING >> PO
    7.Create a new record
    8.Create two lines in PO lines
    9.Save and approve the PO
    10.GO TO >> PURCHASING >> RECEIVING
    11.Receive both lines in the PO
    12.GO TO >> PURCHASING >> INVOICES
    13.Crete a new record
    14.Enter the PO number created in step 7
    15.Invoice only one line from PO
    16.Approve Inoice
    17.Look at PO status
    
    CURRENT ERRONEOUS RESULT: The PO is closed and there are PO
    lines not invoiced.
    
    
    EXPECTED RESULT: The PO should be closed after invoiced all PO
    lines.
    
    
    ENVIRONMENT (SYSTEM INFO):
    App Server  IBM WebSphere Application Server 8.5.5.10
    Version  Tivoli's process automation engine
    7.6.0.5-IFIX20161207-1834
    Build 20160611-0100 DB Build V7605-45 HFDB Build HF7605-04IBM
    TPAE
    Integration Framework 7.6.0.5 Build 20160610-2330 DB Build
    V7605-50IBM
    Maximo Enterprise Adapter for Oracle Applications
    7.6.0.0-20160713-1111
    Build 20150804-1717 DB Build V7600-05IBM Maximo Asset
    Management Work
    Centers 7.6.0.0 Build 20160610-1318 DB Build V7600-38IBM Maximo
    Asset
    Management 7.6.0.5 Build 20160611-0100 DB Build V7604-01
    Server OS  Windows Server 2012 R2 6.3
    Server DB  Microsoft SQL Server 12.0 (12.00.4232)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users using Invoice application                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * PO IS CLOSING BEFORE ALL POLINES ARE INVOICED                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply Release 7.6.0.9 of Base Services or request an Interim *
    * Fix                                                          *
    ****************************************************************
    

Problem conclusion

  • Logic to close POs on invoicing modified
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV93493

  • Reported component name

    PURCHASING

  • Reported component ID

    5724R46PU

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-17

  • Closed date

    2017-06-02

  • Last modified date

    2017-06-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    PURCHASING

  • Fixed component ID

    5724R46PU

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Purchase Requisitions

Software version: 760

Reference #: IV93493

Modified date: 02 June 2017