IV93428: ATTACHMENTS DO NOT START ON NEW PAGE WHEN USING DIRECT PRINT WITH ATTACHMENTS AND MXE.DIRECTPRINT.DUPLEXPRINTENABLED = 1

APAR status

• Closed as program error.

Error description

• REPRODUCTION STEPS:
  1) Enable a report for direct printing with attachments
  For example: Work Order List in the Work Order Tracking
  application
  
  2) Set System Properties
  Enable Duplex Printing for record pack    1
  mxe.directprint.InsertBlankPage                0
  mxe.directprint.PrintRecordPack              1
  
  3) Add some attachments with an odd number of pages to a sample
  work order
  
  4) Click on Print with Attachments: Work Order List in the tool
  bar
  
  INCORRECT BEHAVIOUR:
  The attachments pint continuously (e.g. starting on pages
  3,4,5) after the workoder
  
  EXPECTED RESULTS:
  Each attachment starts on a new piece of paper (e.g. pages 3,5,
  7)
  
  
  ENVIRONMENT:
  Tivoli's process automation engine 7.6.0.5 Build 20160611-0100
  DB Build V7605-45,
  IBM Maximo for Oil And Gas 7.6.0.0 Build 20151124-1600 DB Build
  V7600-133,
  IBM TPAE Integration Framework 7.6.0.5 Build 20160610-2330 DB
  Build V7605-50,
  IBM Maximo Asset Management Scheduler 7.6.3.0 Build
  20160611-0100 DB Build V7630-25,
  IBM Maximo Asset Management Work Centers 7.6.0.0 Build
  20160610-1318 DB Build V7600-38,
  IBM Maximo Asset Management 7.6.0.5 Build 20160611-0100 DB
  Build V7604-01
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Report Direct Print users.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In case of Duplex Printing. Attachments are not printed on a *
  * new sheet.                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.0.8
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  AD HOC REPORTIN

• Fixed component ID

  5724R46AH

Applicable component levels

• R760 PSY

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