IV92349: THE UPGRADE TO THE 3.14 MAP API HAS AFFECTED THE NTLM AUTHENTICATION

APAR status

• Closed as program error.

Error description

• Due to the upgrade to the 3.14 Map API, NTLM Authentication
  does not sucessfully connect when using the Chrome or Firefox
  browser.
  1) Go to the assets application
  2) Open any record, and then click on the Map tab
  You will receive an error within the console, and also the maps
  do not load:
  "'XMLHTTPREQUEST': Failed to load "map service URL"
  

Local fix

• Use IE Browser
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The upgrade to the 3.14 map API has affected the NTLM        *
  * authentication.                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to latest release                                    *
  ****************************************************************
  Due to the upgrade to the 3.14 Map API, NTLM Authentication does
  not sucessfully connect when using the Chrome or Firefox
  browser.
  1) Go to the assets application
  2) Open any record, and then click on the Map tab
  You will receive an error within the console, and also the maps
  do not load: "'XMLHTTPREQUEST': Failed to load "map service URL"
  

Problem conclusion

• Maps now load on the Asset application.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Fix Pack Release 7.6.0.8 TPAE
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  ASSETS

• Fixed component ID

  5724R46AS

Applicable component levels

• R760 PSY

     UP