APAR status
Closed as program error.
Error description
PROBLEM: TPAE7603 - Empty list in Copy PO Lines dialog in "Services" tab in Invoices application. ENVIRONMENT: App Server IBM WebSphere Application Server 8.5.5.4 Tivoli's process automation engine 7.6.0.3-IFIX20160511-1156 Build 20160113-2204 DB Build V7603-151 HFDB Build HF7603-03 IBM TPAE Integration Framework 7.6.0.3 Build 20160108-1912 DB Build V7603-21 IBM Maximo for Service Providers 7.6.2.0-20160822-1428 Build 20160822- 1428 DB Build V7620-10 HFDB Build HF7620-18 IBM Maximo Asset Management 7.6.0.3 Build 20160113-2204 DB Build V7603- 01 Server OS Windows 6.3 Server DB DB2/NT64 10.5 (SQL10054) STEPS TO REPRODUCE: 1) Go to Purchasing -> Purchase Orders. Create a new PO: Vendor: BEX 2) Go to PO Lines tab. Create a new PO Line: Type: Service Description: Test Service Quantity: 1 Unit Cost: 1 GL Debit Account: 6000-200-300 3) Note PONUM and approve PO. 4) Go to Purchasing -> Receiving. Open PO from steps 1-3. 5) Go to Service Receipts tab. 6) Click on Select Ordered Services. Select PO Line 1, and press OK. 7) Save record. 8) Go to Purchasing -> Invoices. 9) Create a new Invoice: Type: Credit PO: PONUM from steps 1-3. 10) Go to Invoice Line tab. 11) Click on Copy PO Lines. Move to Services tab. Note that the radio button is positioned by "View all lines", and the services tab is empty:. This is correct for a credit-type invoice with no returned services. 12) Click on the radio button next to "View all lines that have not been invoiced.", to change the selection. Notice that the services tab still remains empty. 13) Click on the radio button next to "View all lines." to revert to the original selection. Notice that, now, the services tab is populated with received service. This is incorrect for a credit type invoice.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Users creating a credit type invoice for services. * **************************************************************** * PROBLEM DESCRIPTION: * * When creating a credit type invoice, after opening the "Copy * * PO Lines" dialog box and moving the radio button from "View * * all lines" to "View all uninvoiced lines" and back, * * incorrect service lines will be displayed. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.0.8 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IV90321
Reported component name
INVENTORY
Reported component ID
5724R46IN
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-11-01
Closed date
2016-11-04
Last modified date
2016-11-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
INVENTORY
Fixed component ID
5724R46IN
Applicable component levels
R760 PSY
UP
R750 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPMA","label":"Inventory"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
04 November 2016