IBM Support

IV90224: JAVA.LANG.NULLPOINTEREXCEPTION AT PSDI.SERVER.CRONTA

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • PROBLEM
    Intermittent messages in SystemOut.log
    
    [7/22/16 9:44:44:317 UTC] 000000bd SystemOut     O 22 Jul 2016
    09:44:44:316 [INFO] [MXUI4] [] BMXAA6358I - The cron task
    manager removed 1 history records.
    [7/22/16 9:44:44:336 UTC] 000000bd SystemOut     O &&& empty
    error
    [7/22/16 9:44:44:337 UTC] 000000bd SystemOut     O 22 Jul 2016
    09:44:44: 337 [ERROR] [xxxxx] []
    java.lang.NullPointerException
              at psdi.server.CronTaskManager.truncateHistory
    (CronTaskManager.java:1652)
              at
    psdi.server.CronTaskManager.updateTimestampForServer
    (CronTaskManager.java:1499)
              at psdi.server.CronTaskManager$CronIncrementThread.run
    (CronTaskManager.java:4500)
    
    STEPS TO REPRODUCE:
    Intermittent.
    
    CURRENT ERRONEOUS RESULT:
    Error Message regarding java.lang.NullPointerException in
    SystemOut.log
    
    EXPECTED RESULT
    No error message regarding java.lang.NullPointerException in
    SystemOut.log
    
    ENVIRONMENT
    Version  Tivoli's process automation engine
    7.6.0.2-IFIX20160323-1207
    Build 20150903-2113 DB Build V7602-31 HFDB Build HF7602-07
    IBM TPAE Integration Framework 7.6.0.2 Build 20150901-2100 DB
    Build V7602-05
    TPAE OSLC Object Structure 7.5.2.1 Build 20150730_101114-0400
    DB Build V7521-03
    IBM Maximo for Service Providers 7.6.0.0 Build 20141125-1930 DB
    Build V7600-05
    IBM Maximo Health, Safety and Environment Manager 7.5.1.0-
    20150318-1410 Build 20130227-1709 DB Build V7510-01 HFDB Build
    HF7510-00
    IBM Maximo Asset Management Scheduler 7.6.1.0 Build
    20150903-2113 DB Build V7610-11IBM Maximo Anywhere 7.5.2.1
    Build 20150730_101121-0400 DB Build V7521-04
    IBM Maximo Asset Management 7.6.0.2 Build 20150903-2113
    DB Build V7601-01
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * java.lang.NullPointerException at                            *
    * psdi.server.CronTaskManager.truncateHistory                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to latest release                                    *
    ****************************************************************
    

Problem conclusion

  • No longer receive java.lang.NullPointerException at
    psdi.server.CronTaskManager.truncateHistory
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Fix Pack Release 7.6.0.8 TPAE
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV90224

  • Reported component name

    MAXIMO SYSTEMS

  • Reported component ID

    5724R46AV

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-24

  • Closed date

    2017-01-11

  • Last modified date

    2017-01-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SYSTEMS

  • Fixed component ID

    5724R46AV

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
System Related

Software version: 760

Reference #: IV90224

Modified date: 11 January 2017