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IV89589: USER CAN'T APPROVE AN INVOICE AFTER APPLY LAFIX.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    A user ran into an issue where they were unable to
    approve an invoice because of an Invoice tolerance. The user
    was doing a three way match
    on a service line with a line cost only (no quantity) and  with
    no
    price changes, so the tolerance check is incorrect.
    
    We have an LA fix installed that fixed an issue with Invoice
    Tolerance
    that was for APAR IV88247.
    
    PERFORMANCE ISSUE: N/A
    
    STEPS TO REPRODUCE:
    
    1. GO TO >> PURCHASING >> PURCHASE ORDER
    2. Create a new PO
    3. Enter description
    4. Enter a Vendor
    5. Click on POLINE tab
    6. Enter a Service Line
    7. Quantity filed blank
    8. Unit Cost blank
    9. Enter 25,000.00 in Line Cost field
    10. Enter a valid GL Debit Account
    11. Select Issue on Receipt field
    12. Save
    13. Approve the PO
    14. GO TO >> PURCHASING >> RECEIVING
    15. Bring up the receiving record with PO number
    16. Click on Service Receipts Tab
    17. Click on Select Ordered Services button
    18. Select the line
    19. Click ok
    20. Expand the line
    21. Update the line cost to 8862.75
    22. Save
    23. Click on Select Ordered Services button
    24. Select the line
    25. Click ok
    26. Expand the line
    27. Update the line cost to 1228.49
    28. Save
    29. GO TO >> SECURITY >> SECURITY GROUPS
    30. Bring up the MAXADMIN group
    31. Click on Limits and Tolerances tab
    32. On your Organization, enter with the following values;
       - PR Limit: 0
       - Po Limit: 0
       - Contract Limit: 0
       - Upper Inoice Amount: 200.00
       - Upper Invoice Percent: 0.1000
       - Upper Service Amount: 200.00
    33. All other limits and tolerance have to be blank
    34. Save
    35. Sign Out and Sing in
    36. GO TO >> PURCHASING >> INVOICES
    37. Create a new Invoice
    38. Enter the PO number that you created in step 2
    39. Click on Invoice Lines tab
    40. Click copy PO Lines button
    41. On the window that displays, click on the services tab
    42. Select both record
    43. click ok
    44. Save
    45. Approve the Invoice
    
    
    CURRENT ERRONEOUS RESULT: The user is getting the following
    error
    message when try approve the invoice.
    
    BMXAA2013E - Could not change invoice xxxx status to APPR.
    BMXAA1964E - Cannot approve invoice xxxx. The difference in cost
    between line 1 of the invoice and the purchase order line is
    1,228.49
    USD, which exceeds the tolerance of 200 USD.
    
    EXPECTED RESULT:Approve the Invoice without error.
    
    
    ENVIRONMENT (SYSTEM INFO):
    
    App Server  IBM WebSphere Application Server 8.5.5.3
    Version  Tivoli's process automation engine
    7.6.0.5-IFIX20160714-2200
    Build 20160611-0100 DB Build V7605-45 HFDB Build HF7605-02IBM
    TPAE
    Integration Framework 7.6.0.5-MIF_7605_IFIX.20160714-2314 Build
    20160610-2330 DB Build V7605-50 HFDB Build HF7605-03IBM Maximo
    Enterprise Adapter for Oracle Applications
    7.6.0.0-20160713-1111 Build
    20150804-1717 DB Build V7600-05IBM Maximo Asset Management Work
    Centers
    7.6.0.0-WC_7600_IFIX.20160719-1304 Build 20160704-0658 DB Build
    V7600-
    38 HFDB Build HF7600-17IBM Maximo Asset Management 7.6.0.5 Build
    20160611-0100 DB Build V7604-01
    Server OS  Windows 6.3
    Server DB  Microsoft SQL Server 12.0 (12.00.4213)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Cannot approve invoice that has partial service line costs   *
    * (no quantity) received.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    		 | Release 7.6.0.7 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV89589

  • Reported component name

    PURCHASING

  • Reported component ID

    5724R46PU

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-30

  • Closed date

    2016-10-13

  • Last modified date

    2016-10-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PURCHASING

  • Fixed component ID

    5724R46PU

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
Purchase Requisitions

Software version: 760

Reference #: IV89589

Modified date: 13 October 2016