IBM Support

IV89098: JREXEC SERVER NOT WORKING VIA WINDOWS SERVICES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Following the "nci_jrexec.bat -i nci_jrexec.conf" to install
    the JREXEC server within Windows Services, Service is created
    but the Jrexec service will not start.
    

Local fix

  • The root cause for this issue is because of the jrexec.jar is
    missing from %IMPACT_HOME%\install\jrexec\ directory, which
    until is available on the next GA Fix Pack release, open a PMR
    to obtain the missing jrexec.jar from Impact Support.
    
    Or you can start up the Jrexec service via the Window's command
    prompt, using the "-c" option when starting it up, i.e.
    "%IMPACT_HOME%\bin\nci_jrexec.bat -c".
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Impact Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * %IMPACT_HOME%\install\jrexec\jrexec.jar was mistakenly       *
    * removed from the windows install of  Impact 7.1 from FP4 to  *
    * FP8.                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Pickup and zip-up the rebuilt jrexec.jar file in Fix Pack
    installers.
    
    The fix for this APAR is contained in the following
    maintenance packages:
    | Fix Pack | 7.1.0-TIV-NCI-FP0009
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV89098

  • Reported component name

    NETCOOL/IMPACT

  • Reported component ID

    5724O59IS

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-12

  • Closed date

    2017-02-07

  • Last modified date

    2017-02-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    NETCOOL/IMPACT

  • Fixed component ID

    5724O59IS

Applicable component levels

  • R710 PSY

       UP



Document information

More support for: Tivoli Netcool/Impact
Netcool/Impact

Software version: 710

Reference #: IV89098

Modified date: 07 February 2017