IV86168: UNABLE TO ACQUIRE THE WORK ORDER STATUS USING REST API AFTER UPGRADING TO V7.6.0.4

APAR status

• Closed as program error.

Error description

• Ø
  Environment:
  Maximo 7.6.0.4
  
  
  Concerns/Problem:
  Unable to acquire the Work Order Status using REST API after
  upgrading to v7.6.0.4
  In Maximo 7.6.0.1, I can get the WO Status using REST API, but
  after upgrading to 7.6.0.4. I cannot get the WO status using
  same URI. Below is the example of URI which is working on
  7.6.0.0, but not working on 7.6.0..
  http://hostname:9080/maxrest/rest/mbo/workorder?_lid=maxadmin&_l
  pwd=maxadmin&WONUM=TLW00002
  The issue not only occurs to Work Order MBO, but also to Asset
  MBO
  But this issue does not occur to Work Order OS (MXWO) and Asset
  OS (MXASSET)
  
  
  Steps to reproduce the issue:
  I tested the issue on a Maximo 7604 demo, I get the same result
  as the client get.
  The issue not only occurs to work Order MBO, but also to Asset
  MBO.
  
  I use the below URL to test the issue on a Maximo 7604 demo:
  http://hostname:port/maxrest/rest/mbo/workorder?_lid=maxadmin&_l
  pwd=maxadmin&WONUM=1003
  
  http://
  hostname:port/maxrest/rest/mbo/asset?_lid=maxadmin&_lpwd=maxadmi
  n&ASSETNUM=11240
  
  But below URL work fine:
  http://
  hostname:port/maxrest/rest/os/MXWO?_lid=maxadmin&_lpwd=maxadmin&
  WONUM=1003
  
  http://
  hostname:port/maxrest/rest/os/mxasset?_lid=maxadmin&_lpwd=maxadm
  in&ASSETNUM=11240
  
  Business Impact:
  Users are not able to use the REST API to acquire the Work
  Order Status using REST API.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * UNABLE TO ACQUIRE THE WORK ORDER STATUS USING REST API AFTER *
  * UPGRADING TO V7.6.0.4                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is included in the following package:
                        | Release 7.6.0.6 of Base Services.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  INTEGRATION

• Fixed component ID

  5724R46I1

Applicable component levels

• R750 PSN

     UP

• R760 PSY

     UP