IBM Support

IV78664: 7.6.0.0. AUTHORIZED GROUPS FOR ALL REPAIR FACILITIES IS WORKING INTERMITTENTLY.

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    Unable to authorized groups for all repair facilities
    
    PROBLEM:
    In security groups on the repair facilities tab there is a
    check box
    called  AUTHORIZE GROUP FOR ALL REPAIR FACILITIES  . This
    should
    give users in this group access to all repair sites.
    Alternatively,
    below that , you can select the Individual Repair Facilities
    Authorization by  for that group adding the location to the
    Repair
    facility Authorization table (REPFACAUTH)  . Administrators
    could
    select the repair locations  that the user has access to.
    you see that even the security look up is having trouble
    accessing
    the list unless you edit a location first.
    PERFORMANCE ISSUE: No
    STEPS TO REPRODUCE:
    1. Sign on as a super user such as maxadmin or wilson
    2. Go to Organization app
        a. select an organization(EAGLENA).
        b. Select Action Work Order Options --> Other Organization
    Options.
        c. Select Enable Repair Facilities? Click OK.
    3. Go to the security groups application.
        a. Bring up the MAXADMIN group, you will see the Repair
    Facilities tab is now available.
        b. Verify that the Authorize Group for All Repair
    Facilities? is selected.
    4. Sign out and sign back on.
    5.  Go to the assets application.
        a. Create an asset and save.
        b. Click Select Value on the Default Repair Facility field.
        The bug: no repair locations are listed.
    6. Go to Security application and bring up the MAXADMIN group.
        a. Switch to the Repair Facilities tab
        b. Un-select the check box - Authorize Group for All Repair
    Facilities?
        c. save.
        d. Sign out and sign back on.
        e. Go back to the Security group app and bring up the
    MAXADMIN group again.
        f.  On the Repair Facilities tab, click New Row.
        g. Click Select Value on the Repair Facility field.
        h: The bug: No records are displayed.
    CURRENT ERRONEOUS RESULT:
    EXPECTED RESULT:
    You should be able to authorized groups for all repair
    facilities without any issue.
    ADDITIONAL INFO:
    N/A
    ENVIRONMENT (SYSTEM INFO):
    7.6.0.0.
    LOCAL FIX:
    N/A
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users who use the Repair Facility functionality.      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Select Value on a repair facility field displayed no records *
    * in the Security application and other apps such as Asset     *
    * application. This happened to super users also.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * none.                                                        *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.6.0.4 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV78664

  • Reported component name

    ADMIN & SECURIT

  • Reported component ID

    TIVOADMIN

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-11-06

  • Closed date

    2015-11-10

  • Last modified date

    2015-11-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Maximo
    

Fix information

  • Fixed component name

    ADMIN & SECURIT

  • Fixed component ID

    TIVOADMIN

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 760

Reference #: IV78664

Modified date: 10 November 2015