APAR status
Closed as program error.
Error description
ERROR DESCRIPTION: Unable to authorized groups for all repair facilities PROBLEM: In security groups on the repair facilities tab there is a check box called AUTHORIZE GROUP FOR ALL REPAIR FACILITIES . This should give users in this group access to all repair sites. Alternatively, below that , you can select the Individual Repair Facilities Authorization by for that group adding the location to the Repair facility Authorization table (REPFACAUTH) . Administrators could select the repair locations that the user has access to. you see that even the security look up is having trouble accessing the list unless you edit a location first. PERFORMANCE ISSUE: No STEPS TO REPRODUCE: 1. Sign on as a super user such as maxadmin or wilson 2. Go to Organization app a. select an organization(EAGLENA). b. Select Action Work Order Options --> Other Organization Options. c. Select Enable Repair Facilities? Click OK. 3. Go to the security groups application. a. Bring up the MAXADMIN group, you will see the Repair Facilities tab is now available. b. Verify that the Authorize Group for All Repair Facilities? is selected. 4. Sign out and sign back on. 5. Go to the assets application. a. Create an asset and save. b. Click Select Value on the Default Repair Facility field. The bug: no repair locations are listed. 6. Go to Security application and bring up the MAXADMIN group. a. Switch to the Repair Facilities tab b. Un-select the check box - Authorize Group for All Repair Facilities? c. save. d. Sign out and sign back on. e. Go back to the Security group app and bring up the MAXADMIN group again. f. On the Repair Facilities tab, click New Row. g. Click Select Value on the Repair Facility field. h: The bug: No records are displayed. CURRENT ERRONEOUS RESULT: EXPECTED RESULT: You should be able to authorized groups for all repair facilities without any issue. ADDITIONAL INFO: N/A ENVIRONMENT (SYSTEM INFO): 7.6.0.0. LOCAL FIX: N/A
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users who use the Repair Facility functionality. * **************************************************************** * PROBLEM DESCRIPTION: * * Select Value on a repair facility field displayed no records * * in the Security application and other apps such as Asset * * application. This happened to super users also. * **************************************************************** * RECOMMENDATION: * * none. * ****************************************************************
Problem conclusion
This is fixed in code. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.0.4 Product
Temporary fix
Comments
APAR Information
APAR number
IV78664
Reported component name
ADMIN & SECURIT
Reported component ID
TIVOADMIN
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-06
Closed date
2015-11-10
Last modified date
2015-11-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Maximo
Fix information
Fixed component name
ADMIN & SECURIT
Fixed component ID
TIVOADMIN
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
10 November 2015