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IV60288: FTO STAGE 3 DELETES ARE SOMETIMES REJECTED AT THE MIRROR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • ********* START OF APAR OPEN TEMPLATE *********************
    * Please open an apar with the following severity and
    information:     *
    *
           *
    APAR Type:            Field
    Approver Initials:    RB
    Severity:             3
    Reported Release:     623
    Compid:               5724C04MS Tivoli Enterprise Management
    Server
    
    
    PROBLEM DESCRIPTION:
    The MIRROR HUB will fail to delete records during FTO stage III
    processing under certain circumstances. This issue is caused by
    a discrepancy that can occur relating to the timestamp in the
    record to be deleted. When this occurs, the MIRROR HUB will
    have records that have been deleted at the HUB.
    
    
    RECREATE INSTRUCTIONS:
    None.
    
    
    
    *************** END OF APAR OPEN TEMPLATE **********************
    

Local fix

  • Recycle the MIRROR and HUB. This will prevent further
    occurrences. It will not correct the discrepancies at the
    MIRROR.
    

Problem summary

  • Fault tolerant option can reject delete requests at the mirror
    monitoring server.
    
    
    There are rare circumstances where a delete request fails to be
    performed at the mirror monitoring server.  This can result in
    contents of the various tables being out of sync between the hub
    monitoring server and the mirror monitoring server. Records that
    were not deleted at the mirror monitoring server can make their
    way back to the hub monitoring server during fail over
    operations.
    

Problem conclusion

  • The product has been modified to eliminate the rare circumstance
     where this issue can occur.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.3.0-TIV-ITM-FP0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV60288

  • Reported component name

    TEMS

  • Reported component ID

    5724C04MS

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-09

  • Closed date

    2014-07-22

  • Last modified date

    2014-08-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    OA45678

Fix information

  • Fixed component name

    TEMS

  • Fixed component ID

    5724C04MS

Applicable component levels

  • R630 PSY

       UP



Document information

More support for: IBM Tivoli Monitoring V6
ITM Tivoli Enterprise Mgmt Server V6

Software version: 623

Reference #: IV60288

Modified date: 08 August 2014