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IV59613: HUB TEMS SHUTDOWN QA1DGRPI.IDX ERROR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • ********** START OF APAR OPEN TEMPLATE *********************
    *
    *
    *
    APAR Type:            Field
    Approver Initials:    BG
    Severity:             2
    Reported Release:     623
    Compid:               5724C04MS Tivoli Enterprise Management
    Server
    
    
    
    HUB TEMS shuts down after I/O error attempting to open table
    QA1DGRPI.IDX.  An I/O error after attempting to open
    QA1DDYST.IDX and QA1CSITF.IDX also causes the TEMS to shut down.
    
    
    
    RECREATE INSTRUCTIONS:
    This problem is not easily re-creatable.
    
    
    
    ********** END OF APAR OPEN TEMPLATE **********************
    

Local fix

  • Restart the TEMS.
    

Problem summary

  • The hub monitoring server shutdown occurs after I/O error
    attempting to open QA1DGRPI.IDX.
    
    
    The hub monitoring server shuts down after I/O error attempting
    to open table index QA1DGRPI.IDX.  An I/O error after attempting
    to open QA1DDYST.IDX and QA1CSITF.IDX also causes the TEMS to
    shut down.
    

Problem conclusion

  • Code has been changed to retry the operation by closing and
    reopening the .IDX file.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.3.0-TIV-ITM-FP0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV59613

  • Reported component name

    TEMS

  • Reported component ID

    5724C04MS

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-22

  • Closed date

    2014-06-25

  • Last modified date

    2014-08-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    OA45677 IV62667

Fix information

  • Fixed component name

    TEMS

  • Fixed component ID

    5724C04MS

Applicable component levels

  • R630 PSY

       UP



Document information

More support for: IBM Tivoli Monitoring V6
ITM Tivoli Enterprise Mgmt Server V6

Software version: 623

Reference #: IV59613

Modified date: 08 August 2014