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IV59338: MISSING CUSTOM SLOT MAPPING ON SOME FORWARDED EVENTS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • ************* START OF APAR OPEN TEMPLATE *********************
    * Please open an apar with the following severity and
    information:     *
    *
    
    APAR Type:            Field
    Approver Initials:    BG
    Severity:             2
    Reported Release:     623
    Compid:               5724C04MS Tivoli Enterprise Management
    Server
    
    
    PROBLEM DESCRIPTION:
    Some records in table EVNTMAP contain x'00' in the TYPE column
    instead of x'20' (blank).  If this occurs, these records are
    not processed during TEMS initialization and the associated
    situation events that are being forwarded do not get the proper
    slot customization data.
    
    
    RECREATE INSTRUCTIONS:
    
    LOCAL FIX:
    Use kdstsns to run the following SQL:
    
    UPDATE O4SRV.EVNTMAP SET TYPE = ' ';
    
    Then run the following command:
    
    tacmd refreshTECinfo -t maps
    
    *********************** END OF APAR OPEN TEMPLATE
    **********************
    

Local fix

  • Use kdstsns to run the following SQL:
    
    UPDATE O4SRV.EVNTMAP SET TYPE = ' ';
    
    Then run the following command:
    
    tacmd refreshTECinfo -t maps
    

Problem summary

  • Some forwarded events do not have the correct customized slot
    information.
    
    
    If SQL is used to alter or repair records in table EVNTMAP, they
    can become damaged by having the TYPE column value changed from
    x'20' (blank) to x'00'.  When the monitoring server is
    restarted, these records will not be processed and then
    situation events associated with these records will no longer
    contain the correct customized slot data.
    

Problem conclusion

  • The code has been changed to always process all records in table
     EVNTMAP.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.3.0-TIV-ITM-FP0003
    

Temporary fix

  • On each affected hub monitoring server, use program kdstsns to
    execute the following SQL statement:
    
    UPDATE O4SRV.EVNTMAP SET TYPE = ' ';   <= Note blank between
    the quotes
    
    Then restart the hub monitoring server.
    
    After completing the above actions on each of the affected hub
    monitoring servers, perform the same actions on any
    corresponding mirror monitoring servers.
    

Comments

APAR Information

  • APAR number

    IV59338

  • Reported component name

    TEMS

  • Reported component ID

    5724C04MS

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-16

  • Closed date

    2014-07-22

  • Last modified date

    2014-08-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    OA45676

Fix information

  • Fixed component name

    TEMS

  • Fixed component ID

    5724C04MS

Applicable component levels

  • R630 PSY

       UP



Document information

More support for: IBM Tivoli Monitoring V6
ITM Tivoli Enterprise Mgmt Server V6

Software version: 623

Reference #: IV59338

Modified date: 08 August 2014