A fix is available
APAR status
Closed as program error.
Error description
************* START OF APAR OPEN TEMPLATE ********************* * Please open an apar with the following severity and information: * * APAR Type: Field Approver Initials: BG Severity: 2 Reported Release: 623 Compid: 5724C04MS Tivoli Enterprise Management Server PROBLEM DESCRIPTION: Some records in table EVNTMAP contain x'00' in the TYPE column instead of x'20' (blank). If this occurs, these records are not processed during TEMS initialization and the associated situation events that are being forwarded do not get the proper slot customization data. RECREATE INSTRUCTIONS: LOCAL FIX: Use kdstsns to run the following SQL: UPDATE O4SRV.EVNTMAP SET TYPE = ' '; Then run the following command: tacmd refreshTECinfo -t maps *********************** END OF APAR OPEN TEMPLATE **********************
Local fix
Use kdstsns to run the following SQL: UPDATE O4SRV.EVNTMAP SET TYPE = ' '; Then run the following command: tacmd refreshTECinfo -t maps
Problem summary
Some forwarded events do not have the correct customized slot information. If SQL is used to alter or repair records in table EVNTMAP, they can become damaged by having the TYPE column value changed from x'20' (blank) to x'00'. When the monitoring server is restarted, these records will not be processed and then situation events associated with these records will no longer contain the correct customized slot data.
Problem conclusion
The code has been changed to always process all records in table EVNTMAP. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.3.0-TIV-ITM-FP0003
Temporary fix
On each affected hub monitoring server, use program kdstsns to execute the following SQL statement: UPDATE O4SRV.EVNTMAP SET TYPE = ' '; <= Note blank between the quotes Then restart the hub monitoring server. After completing the above actions on each of the affected hub monitoring servers, perform the same actions on any corresponding mirror monitoring servers.
Comments
APAR Information
APAR number
IV59338
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-16
Closed date
2014-07-22
Last modified date
2014-08-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R630 PSY
UP
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Document Information
Modified date:
08 August 2014