IV56654: TGROUPI DISCREPANCIES IN FTO

IBM Tivoli Monitoring 6.3.0 Fix Pack 3 (6.3.0-TIV-ITM-FP0003)

APAR status

• Closed as program error.

Error description

• ********************** START OF APAR OPEN TEMPLATE
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  * Please open an apar with the following severity and
  information:     *
  *
         *
  APAR Type:            Field
  Approver Initials:    RB
  Severity:             3
  Reported Release:     623
  Compid:               5724C04MS Tivoli Enterprise Management
  Server
  
  PROBLEM DESCRIPTION:
  Deleting a situation in an FTO environment will result in
  orphaned group member records in the TGROUPI table at the
  MIRROR. It is possible under the right circumstances for these
  records to make their way back to the acting HUB.
  
  RECREATE INSTRUCTIONS:
  In an FTO environment with the HUB and MIRROR running:
  - Create a situation
  - add the situation to a situation group.
  - Verify the resulting group member record exists in the
  TGROUPI table at the acting HUB and at the MIRROR.
  - Delete the situation at the acting HUB
  - Check again for the group member record at the acting HUB and
  the MIRROR. It will be gone from the acting HUB but still found
  at the MIRROR.
  
  LOCAL FIX:
  The group member record at the MIRROR will need to be manually
  deleted.
  
  *********************** END OF APAR OPEN TEMPLATE
  **********************
  

Local fix

Problem summary

• Group member discrepancies between hub monitoring server and
  mirror monitoring server.
  
  
  Contents of the group member table can get out of sync between
  the hub monitoring server and the mirror monitoring server. The
  problem occurs when deleting a situation that is assigned to one
  or more groups. This leaves orphaned group members at the mirror
  monitoring server. The orphaned group member records can make
  their way back to the hub monitoring server during fail over
  operations. The orphaned group members are typically harmless,
  though can become relevant if the deleted situation is
  recreated.
  

Problem conclusion

• The product has been modified to remove the group members at the
   mirror monitoring server when a situation is deleted.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  OA45674

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels

• R630 PSY

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