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IV52550: TIVOLI PORTAL SERVER EWAS PROCESS FAILS WITH OUT OF MEMORY CONDITION.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When using the APM UI and ITM Data provider 630_FP2 an out of
    memory condition can occur in EWAS.
    

Local fix

  • Restart the Tivoli Enterprise Portal server.
    

Problem summary

  • Memory Leak in IBM Tivoli Monitoring data provider EWAS java
    process.
    
    
    IBM Tivoli Monitoring Portal Server EWAS java process consuming
    memory until an out of memory condition occurrs.
    

Problem conclusion

  • A regression in the CURI libraries used in the IBM Tivoli
    Monitoring data provider caused the memory leak.  A new version
    of the CURI libraries containing the fix are being used in the
    data provider.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.3.0-TIV-ITM-FP0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV52550

  • Reported component name

    TEP

  • Reported component ID

    5724C04EP

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-26

  • Closed date

    2014-06-27

  • Last modified date

    2014-08-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TEP

  • Fixed component ID

    5724C04EP

Applicable component levels

  • R630 PSY

       UP



Document information

More support for: IBM Tivoli Monitoring V6
ITM Tivoli Enterprise Portal V6

Software version: 630

Reference #: IV52550

Modified date: 08 August 2014