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IV50167: Msg Slot customization may Crash TEMS or cause missing data in the forwarded event after upgrade to ITM v6.3 FP2

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • TEMS is crashing after upgrading from 6.3.0 to 6.3.0 FP02.
    When using event forwarding.
    
    Linux Core file analysis may show:
    
    Program terminated with signal 11, Segmentation fault.
    [New process 30945]
    #0  0x00b01a58 in strnlen () from /lib/libc.so.6
    (gdb) bt
    #0  0x00b01a58 in strnlen () from /lib/libc.so.6
    #1  0x00b08d1a in mbsnrtowcs () from /lib/libc.so.6
    #2  0x00acea4c in vfprintf () from /lib/libc.so.6
    #3  0x00aec85c in vsprintf () from /lib/libc.so.6
    #4  0x00ad7ebe in sprintf () from /lib/libc.so.6
    #5  0x44cbd1ba in Format_Msg_Slot () from
    /l3nfs/xfer/harv/pmr20804/sdk/
    #6  0x44cb53db in Translate_DM_Event () from
    /l3nfs/xfer/harv/pmr20804/s
    #7  0x44cb3983 in KFAOTTEV () from
    /l3nfs/xfer/harv/pmr20804/sdk/lnxx86-
    #8  0x41682a2a in Process () from
    /l3nfs/xfer/harv/pmr20804/sdk/lnxx86-l
    #9  0x080fd88f in VST11PT ()
    #10 0x0810a3c2 in VVW11_ManageView ()
    #11 0x400a2146 in ThreadManager () from
    /l3nfs/xfer/harv/pmr20804/sdk/ln
    #12 0x00c0c49b in start_thread () from /lib/libpthread.so.0
    #13 0x00b6342e in clone () from /lib/libc.so.6
    
    RAS1 log file will show:
    (52497520.07DB-F:kfaottev.c,4736,"Format_Event_Slots")Exit:0x0
    (52497520.07DC-F:kfaottev.c,4456,"Format_DM_Slots") Exit: 0x0
    (52497520.07DD-F:kfaottev.c,5219,"Format_Msg_Slot") Entry
    (52497520.07DE-F:kfaottev.c,5904,"Escape_SingleQuote") Entry
    (52497520.07DF-F:kfaottev.c,5934,"Escape_SingleQuote") Exit: 0x0
    

Local fix

  • Turn off event forwarding by removing the check from the
    "Tivoli Event Integration Facility" box and restart the TEMS.
    

Problem summary

  • The monitoring server is crashing after upgrading from IBM
    Tivoli Monitoring 6.30 to 6.30 Fix Pack 2
    
    
    The monitoring server is crashing after upgrading from IBM
    Tivoli Monitoring 6.30 to 6.30 Fix Pack 2.  The crash occurs
    when event forwarding is enabled with Msg Slot customization.
    

Problem conclusion

  • The code has been changed to eliminate the crash.
    
    The fix for this APAR is included in the following maintenance
    vehicle:
    | fix pack | 6.3.0-TIV-ITM-FP0003
    | provisional fix | 6.3.0-TIV-ITM-FP0002-IV50167
    

Temporary fix

  • Disabling event forwarding will eliminate the crash.
    

Comments

APAR Information

  • APAR number

    IV50167

  • Reported component name

    TEMS

  • Reported component ID

    5724C04MS

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-01

  • Closed date

    2013-10-14

  • Last modified date

    2014-08-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    OA44155

Fix information

  • Fixed component name

    TEMS

  • Fixed component ID

    5724C04MS

Applicable component levels

  • R630 PSY

       UP



Document information

More support for: IBM Tivoli Monitoring V6
ITM Tivoli Enterprise Mgmt Server V6

Software version: 630

Reference #: IV50167

Modified date: 08 August 2014