IBM Support

IT38166: SFTP CLIENT GET FAILS WITH ERROR MESSAGE = [NO SUCH FILE: THE MESSAGE [XXX/ABC] IS NOT EXTRACTABLE!:]

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Direct links to fixes

 

APAR status

  • Closed as program error.

Error description

  • When the SFTP Client connect to SFTP Server from IBM Sterling
    Integrator, and tries to do a SFTP GET for a message which has
    extractability count of 1, it fails with the message,
    ERROR Session.failedSequence(S,R) No such file: The message
    [/testfile.txt] is not extractable
    

Local fix

  • One of the calls to third party sftp provider, the Maverick
    APIS, was causing it. This call was made to get the size of the
    message which is being downloaded, and this call was used to get
    attributes of the sftp file.
    This call is now reverted, and existing attributes value is
    being used in the code.
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    When the SFTP Client connects to SFTP Server from IBM Sterling
    Integrator, and tries to do an SFTP GET for a message which has
    extractability count of 1, it fails with the message:
    ERROR Session.failedSequence(S,R) No such file: The message
    [/testfile.txt] is not extractable! :
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    Removed the additional maverick call on get attributes of the
    file.
    Changes are minimal, just removed the additional call from
    sftpsubsystem channel calling get attributes of the message.
    
    Delivered in:
    6000305
    6000008
    6010102
    
    All future Fix Packs can be found in the Release Timeline
    Matrix:  https://www.ibm.com/support/pages/node/6194265
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38166

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-26

  • Closed date

    2021-10-05

  • Last modified date

    2022-08-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
10 August 2022