IBM Support

IT37017: REPEATED "ERROR 000110010734 WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP NO_MSG_EXCEP " IN SYSTEM LOG

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Customer upgraded from to 6.0.1.2 and since the upgrade seeing
    the error "ERROR 000110010734 WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP
    NO_MSG_EXCEP " repeatedly in system.log.
    

Local fix

  • No
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Repeated "ERROR 000110010734 WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP
    NO_MSG_EXCEP " in system log as follows:
    
    2020-06-11 08:35:23.089] ERROR 000110010734
    WORKFLOW.WORKFLOW.ERR_NO_MSG_EXCEP NO_MSG_EXCEP
    [2020-06-11 08:35:23.089] ERROR [1591857323089] null
    [2020-06-11 08:35:23.089] ERRORDTL
    [1591857323089]java.lang.CloneNotSupportedException
    at java.lang.J9VMInternals.primitiveClone(Native Method)
    at java.lang.Object.clone(Object.java:58)
    at
    com.sterlingcommerce.woodstock.services.filesystem.FSCollectIDoc
    Ext.clone(FSCollectIDocExt.java:126)
    at
    com.sterlingcommerce.woodstock.workflow.Document.initExtensions(
    Document.java:457)
    at
    com.sterlingcommerce.woodstock.workflow.Document.<init>(Document
    .java:440)
    at
    com.sterlingcommerce.woodstock.workflow.Document.clone(Document.
    java:856)
    at
    com.sterlingcommerce.woodstock.workflow.Document.clone(Document.
    java:844)
    at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.cloneAll
    Docs(WorkFlowContext.java:1087)
    at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.unpackMe
    ssage(WorkFlowContext.java:878)
    at
    com.sterlingcommerce.woodstock.workflow.engine.WEHelper.dispatch
    SubWorkFlow(WEHelper.java:1725)
    at
    com.sterlingcommerce.woodstock.workflow.engine.WorkFlowEngineRMI
    Impl.dispatchSubWorkFlow(WorkFlowEngineRMIImpl.java:3438)
    at
    com.sterlingcommerce.woodstock.services.invokeWorkFlow.InvokeWor
    kFlowService.doWork(InvokeWorkFlowService.java:789)
    at
    com.sterlingcommerce.woodstock.services.invokeWorkFlow.InvokeWor
    kFlowService.processData(InvokeWorkFlowService.java:139)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.invokeService(ActivityEngineHelper.java:1826)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:362)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:459)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.run(WorkFlowQueueListener.java:240)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:197)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:184)
    at
    com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(
    wfTransporter.java:447)
    at
    com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work
    er.run(BasicExecutor.java:508)
    at java.lang.Thread.run(Thread.java:818)
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    We fixed the problem by making FSCollectIDocExt cloneable.
    
    Delivered in:
    6000305
    
    All future Fix Packs can be found in the Release Timeline
    Matrix:  https://www.ibm.com/support/pages/node/6194265
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37017

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    603

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-25

  • Closed date

    2021-10-12

  • Last modified date

    2021-10-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"603"}]

Document Information

Modified date:
13 October 2021