IBM Support

IT36018: THE DOCUMENT FROM PROCESSDATA PAGE IS UNACCESIBLE AS THE LINK POINTING TO THE DOCUMENT IS BROKEN

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APAR status

  • Closed as program error.

Error description

  • Under normal situation, a Document will have a name and the
    name of the document was used in the link in process data page
    
    for downloading the CRZ file. When we add a file to the user's
    mailbox and test the scenario it works fine.
     However, if
     an LWJDBC Adapter is used to read the data from Database
    and create the document ,
     in such situation document gets
    created without name to it and that caused the broken link.
    

Local fix

  • B2BISFG-56418
    

Problem summary

  • Users Affected:
    
    All
    
    
    
    Problem Description:
    
    User couldn't access the primary document from ProcessData page
    as the link pointing to the actual document was broken. Under
    normal situation, a Document will have a name and the name of
    thedocument was used in the link in process data page
    
    for downloading the CRZ file. When we add a file to the user's
    mailbox and test the scenario and it works fine.
    
    However, using an LWJDBC Adapter to read the data from
    Database and create the document ,
    
    in such situation document gets created without name to it and
    that caused the broken link.
    
    
    
    Platforms Affected:
    
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    Code level changes made to handle Documents without name.
    
    
    
    Delivered in:
    
    5020603_16
    5020605_4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36018

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-23

  • Closed date

    2021-04-02

  • Last modified date

    2021-05-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6"}]

Document Information

Modified date:
25 May 2021