APAR status
Closed as program error.
Error description
[2019-09-21 03:39:46.063] DEBUG DuplicatePolicyFactory returning: com.sterlingcommerce.woodstock.mailbox.impl.repositor yImpl.DuplicatesAllowedPolicy@5a40d866 [2019-09-21 03:39:46.063] DEBUG MailboxQueryService - Query Parameters [MessageQuery: 22169042true] queried successfully. [2019-09-21 03:39:46.085] ERROR [MailboxQueryService] - setting WFC Status to ERROR with Advanced Status [Mailbox Service Error] [2019-09-21 03:39:46.085] ERROR [1569033586085] null [2019-09-21 03:39:46.086] ERRORDTL [1569033586085]java.lang.NullPointerException at com.sterlingcom merce.woodstock.services.mailbox.MailboxQueryService.buildExtrac tedElement(MailboxQueryService.java:506) at com.sterlingcommerce .woodstock.services.mailbox.MailboxQueryService.setWFCSuccessRes ponse(MailboxQueryService.java:400) at com.sterlingcommerce.wood stock.services.mailbox.MailboxQueryService.primitiveProcessData( MailboxQueryService.java:278) at com.sterlingcommerce.woodstock. services.mailbox.MailboxService$1.run(MailboxService.java:137) a t com.sterlingcommerce.woodstock.mailbox.db.DatabaseOperation.ru nContained(DatabaseOperation.java:102) at com.sterlingcommerce.w oodstock.services.mailbox.MailboxService.processData(MailboxServ ice.java:135) at com.sterlingcommerce.woodstock.workflow.activit y.engine.ActivityEngineHelper.invokeService(ActivityEngineHelper .java:1826) at com.sterlingcommerce.woodstock.workflow.activity. engine.ActivityEngineHelper.nextMainLogic(ActivityEngineHelper.j ava:631) at com.sterlingcommerce.woodstock.workflow.activity.eng ine.ActivityEngineHelper.next(ActivityEngineHelper.java:362) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.doWork(WorkFlowQueueListener.java:461) at com.sterlingcommer ce.woodstock.workflow.queue.WorkFlowQueueListener.run(WorkFlowQu eueListener.java:240) at com.sterlingcommerce.woodstock.workflow .queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.jav a:197) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlow QueueListener.onMessage(WorkFlowQueueListener.java:184) at com.s terlingcommerce.woodstock.workflow.queue.wfTransporter.run(wfTra nsporter.java:447) at com.sterlingcommerce.woodstock.workflow.qu eue.BasicExecutor$Worker.run(BasicExecutor.java:508) at java.lang.Thread.run(Thread.java:798)
Local fix
B2BISFG-7763
Problem summary
Users Affected: All Problem Description: A condition exists between the time DMI information about a mailbox event and the time a business process invokes the MailboxQueryService to consume it. The MailboxQueryService may throw a NullPointerException if the END_TIME column from a row in the ACT_XFER table has not been initialized. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. A solution was provided to fix the timing issue. Delivered in: 5020603_14 5020604_4 5020605_2 6000302 6000202
Temporary fix
Comments
APAR Information
APAR number
IT31926
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-02-20
Closed date
2020-03-13
Last modified date
2020-09-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
03 September 2020