IBM Support

IT31555: SOME REPORTS IN THE REPORT MANAGER AND REPORT SERVICE THROW REPORT GENERATION ERRORS

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APAR status

  • Closed as program error.

Error description

  • Some reports under Operations > Reports are throwing
Report Generation Errors. The Report Service is also throwing a
Report Service Error in the Business Process.
This does not
affect all reports. The DBStats Report and the various BPDetail
reports are some of the reports that are affected.


Reported on Windows installs of B2Bi.
The UI log
has the following error:
ERROR ReportManager failed to generate
report due to:[2019-11-07 11:27:31.177] ERROR [1573154851177]
com.sterlingcommerce.woodstock.bi.report.ReportException:
java.lang.NullPointerException: null[2019-11-07 11:27:31.177]
ERRORDTL [1573154851177]java.lang.NullPointerException at net.sf
.jasperreports.engine.fill.JRFillGraphicElement.<init>(JRFillGra
phicElement.java:55)

Local fix

  • FB/FB
L3REQ-476

Problem summary

  • Users Affected:
All
Problem Description:
Error ReportManager failed to generate report
Platforms Affected:
Windows

Problem conclusion

  • Resolution Summary:
A code fix is provided.
A solution was provided to fix the error in report generation,
by handling the compilation of report templates using the right
jar version.
Delivered in:
6000102

6000301

6000202

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT31555
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    600
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-01-16
    • 

  • Closed date
    2020-02-07
    • 

  • Last modified date
    2020-03-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            09 March 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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