IBM Support

IT31075: THE FILEGATEWAY ROUTES INTERMITTENTLY FAIL WITH THE ERROR, COULDNOT EXTRACT CONSUMER NAME

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APAR status

  • Closed as program error.

Error description

  • A business process configured in RCT for

consumer identification fails intermittently with the
following error:

Could not extract
Consumer Name using parameter CONSUMER_NAME. This error may be
due to invalid file name or format.

The process data has
the consumer name assigned to CONSUMER_NAME. The persistence
level of this business process is full. Immediately after
replaying the route it gets successful.

Local fix

  • STRRTC - L3REQ-102
BD / BD
Circumvention: None

Problem summary

  • Users Affected:
All

Problem Description:
The filegateway routes
intermittently fail with the error, could not extract consumer
name.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:
A code fix is provided.
Retry logic added.


Delivered In:
5020603_13
6000004
6000102
5020605_1
6000301
6000202
5020604_4

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT31075
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-11-26
    • 

  • Closed date
    2020-01-07
    • 

  • Last modified date
    2020-03-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 March 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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