IBM Support

IT30246: DATAPOWER AS SFTP POLLER OR SFTP CLIENT MIGHT LOSE CONNECTION INTERMITTENTLY

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APAR status

  • Closed as program error.

Error description

  • DataPower as SFTP poller or SFTP client might lose the
    connection
    intermittently.
    It prints out below errors.
    -Error in stream (xxx). Additional information: Read error (7)
    Connection reset by peer (104)
    -An I/O error on the SFTP connection to sftp://xxxx (sftp url)
    occurred.
    

Local fix

  • The error can be ignored as DataPower would automatically retry
    the connection.
    

Problem summary

  • DataPower SFTP connection might fail with I/O error
    intermittently when using SFTP Poller Protocol Handler or SFTP
    Server Protocol Handler.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT30246

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-11

  • Closed date

    2019-10-15

  • Last modified date

    2019-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels



Document information

More support for: IBM DataPower Gateways
General

Software version: 760

Reference #: IT30246

Modified date: 17 October 2019