IBM Support

IT30223: API GATEWAY MIGHT PROCESS CONFIGURATION UPDATES SLOWLY AND TIMEOUT

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APAR status

  • Closed as program error.

Error description

  • Under certain conditions, the DataPower API Gateway might
    process configuration updates from the API Manager slowly, and
    might also time out during processing (the time limit enforced
    by the API Connect Gateway Service is 30 minutes).  When a
    configuration update timeout occurs, a message similar to the
    following is written to the DataPower default log:
    20190906T112454.632Z [0x88e001f1][apic-gw-service][error]
    apic-gw-service(default): tid(2658): Timed out on second
    attempt to retrieve configuration status:
    [20.sandbox_collection]
    

Local fix

Problem summary

  • DataPower might fail to update a configuration when
    publishing multiple products to different catalogs.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT30223

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    18X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-09

  • Closed date

    2019-10-14

  • Last modified date

    2019-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels



Document information

More support for: IBM DataPower Gateways
General

Software version: 18X

Reference #: IT30223

Modified date: 17 October 2019