IT30223: API GATEWAY MIGHT PROCESS CONFIGURATION UPDATES SLOWLY AND TIMEOUT

Fix packs for DataPower Gateway version 2018.4

APAR status

• Closed as program error.

Error description

• Under certain conditions, the DataPower API Gateway might
  process configuration updates from the API Manager slowly, and
  might also time out during processing (the time limit enforced
  by the API Connect Gateway Service is 30 minutes).  When a
  configuration update timeout occurs, a message similar to the
  following is written to the DataPower default log:
  20190906T112454.632Z [0x88e001f1][apic-gw-service][error]
  apic-gw-service(default): tid(2658): Timed out on second
  attempt to retrieve configuration status:
  [20.sandbox_collection]
  

Local fix

Problem summary

• DataPower might fail to update a configuration when
  publishing multiple products to different catalogs.
  

Problem conclusion

• Fix is available in 2018.4.1.8
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels