IT29914: WEBSPHEREMQ SUITE ASYNC RECEIVE ADAPTER NOT PICKING UP MESSAGES AFTER IBM STERLING INTEGRATOR NODE RESTART

APAR status

• Closed as program error.

Error description

• When IBM Sterling Integrator ode is stopped and restarted the
  WebSphereMQ Suite
  Async Receive adapter is shown as enabled but the adapter does
  not process messages.
  In the WebSpehereMQSuite.log a java.lang.NullPointerException is
  reported:
  
  ERROR
  <WSMQAsyncRcv-HELV_MQ_DEVL_INTEGRATION_RESPONSE_UNLOAD-340865935
  > Exception in WSMQAsyncRcv thread
  ERROR [1561362819446] null
  ERRORDTL [1561362819446]java.lang.NullPointerException
      at
  com.sterlingcommerce.woodstock.workflow.queue.ClusterScheduler.g
  etQueueDepthsOfAllNodes(ClusterScheduler.java:240)
      at
  com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQAsyncRcv.e
  xceedQueueDepthLimt(WSMQAsyncRcv.java:234)
      at
  com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQAsyncRcv.a
  ccess$500(WSMQAsyncRcv.java:38)
      at
  com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQAsyncRcv$1
  .run(WSMQAsyncRcv.java:157)
  
  ERROR
  <WSMQAsyncRcv-HELV_MQ_DEVL_INTEGRATION_RESPONSE_UNLOAD-340865935
  > Exception in WSMQAsyncRcv thread during backout
  ERROR [1561362819447] null
  ERRORDTL [1561362819447]java.lang.NullPointerException
      at
  com.sterlingcommerce.woodstock.services.wsmqSuite.WSMQAsyncRcv$1
  .run(WSMQAsyncRcv.java:180)
  
  In order to get the WebSphereMQ Suite Async Receive adapter
  pick up messages from an MQ queue, the adapter needs to
  be disabled and enabled.
  
  
  This issue occurs only when the adapter property:
  "Total Business Process Queue Depth Threshold" is set to "1" (or
  a lower value).
  Setting the value to "0" does not show the issue.
  

Local fix

• RTC #585132
  

Problem summary

• Users Affected:
  All
  
  Problem Description:
  WebSphereMQ Suite Async Receive adapter does not pick up
  messages after IBM Sterling Integrator cluster node restart.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix is provided.
  
  Delivered In:
  5020603_12
  5020604_3
  6000201
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels