IBM Support

IT29214: CONNECTION FAILURES WITH CERTAIN FEATURES SUCH AS TIBCO-EMS AND JMS MIGHT RESULT IN EMPTY STATUS PROVIDERS OR RELOAD

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APAR status

  • Closed as program error.

Error description

  • When JMS Server or Tibco-EMS endpoints attempt to establish a
    connection, should they fail to connect the cleanup is
    incomplete.  This results in a leak which will eventually
    exhaust the resources used to display status providers,
    interface status will be unavailable.
    
    There is also a less common chance of the device to reload
    unexpectedly due to this defect.
    

Local fix

  • Avoid connection errors to the endpoints tibco-ems and jms.
    Disable objects that are not properly setup and continuously
    polling a bad endpoint.
    

Problem summary

  • Affected is the use of JMS object.
    When setting up WAS JMS or TIBCO EMS endpoint to remote server
    but the connection is failing because of either bad network or
    server is down, after long retrying, the network status
    including routing info will be unavailable in DataPower.
    

Problem conclusion

Temporary fix

  • Avoid connection error. To reload DataPower can also resolve the
     bad network status temporarily.
    

Comments

APAR Information

  • APAR number

    IT29214

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-28

  • Closed date

    2019-07-23

  • Last modified date

    2019-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels



Document information

More support for: IBM DataPower Gateways
General

Software version: 760

Reference #: IT29214

Modified date: 24 July 2019