IT29214: CONNECTION FAILURES WITH CERTAIN FEATURES SUCH AS TIBCO-EMS AND JMS MIGHT RESULT IN EMPTY STATUS PROVIDERS OR RELOAD

APAR status

• Closed as program error.

Error description

• When JMS Server or Tibco-EMS endpoints attempt to establish a
  connection, should they fail to connect the cleanup is
  incomplete.  This results in a leak which will eventually
  exhaust the resources used to display status providers,
  interface status will be unavailable.
  
  There is also a less common chance of the device to reload
  unexpectedly due to this defect.
  

Local fix

• Avoid connection errors to the endpoints tibco-ems and jms.
  Disable objects that are not properly setup and continuously
  polling a bad endpoint.
  

Problem summary

• Affected is the use of JMS object.
  When setting up WAS JMS or TIBCO EMS endpoint to remote server
  but the connection is failing because of either bad network or
  server is down, after long retrying, the network status
  including routing info will be unavailable in DataPower.
  

Problem conclusion

• Fix is available in 7.6.0.16 and 2018.4.1.7
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

• Avoid connection error. To reload DataPower can also resolve the
   bad network status temporarily.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels