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IT29100: UNABLE TO ACCESS SECURE DASHBOARD AFTER UPGRADING FROM 5.2.6.3_x TO 5.2.6.4

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APAR status

  • Closed as program error.

Error description

  • Unable to access secure base port UI after upgrading
from v5.2.6.3_x to v5.2.6.4.
SSL handshake failure with an error message:


[2019-01-22 02:17:43.839] ALL 000000000000 GLOBAL_SCOPE
*** ClientHello, TLSv1.2
[2019-01-22 02:17:43.839] ALL 000000000000 GLOBAL_SCOPE
RandomCookie:
[2019-01-22 02:17:43.839] ALL 000000000000 GLOBAL_SCOPE ,
[
[2019-01-22 02:17:43.841] ALL 000000000000 GLOBAL_SCOPE Cipher
Suites: [Unknown 0x13:0x1, Unknown 0x13:0x3, Unknown 0x13:0x2,
SSL_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,
SSL_ECDHE_RSA_WITH_AES_128_GCM_SHA256, Unknown 0xcc:0xa9,
Unknown 0xcc:0xa8, SSL_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,
SSL_ECDHE_RSA_WITH_AES_256_GCM_SHA384,
SSL_ECDHE_RSA_WITH_AES_128_CBC_SHA,
SSL_ECDHE_RSA_WITH_AES_256_CBC_SHA,
SSL_RSA_WITH_AES_128_CBC_SHA, SSL_RSA_WITH_AES_256_CBC_SHA,
SSL_RSA_WITH_3DES_EDE_CBC_SHA]
[2019-01-22 02:17:43.841] ALL 000000000000 GLOBAL_SCOPE ,
[2019-01-22 02:17:43.841] ALL 000000000000 GLOBAL_SCOPE
Compression Methods:  {

Local fix

  • In the customer overrides.property file, add:

security.dashboardCipherSuite = JDK
secuirty.JDKCipherSuite = list of comma separated cipher
List the suites that require the start of SSL.

For example  - secuirty.JDKCipherSuite =
SSL_ECDHE_RSA_WITH_AES_128_CBC_SHA ,
SSL_ECDHE_RSA_WITH_AES_128_GCM_SHA256

RTC ID: 578718

Problem summary

  • Users Affected:
All

Problem Description:
Unable to access secure base port UI after upgrading from
5.2.6.3_x to 5.2.6.4.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:

A code fix is provided.

Delivered In:
6000100
5020604_2

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT29100
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-05-16
    • 

  • Closed date
    2019-07-29
    • 

  • Last modified date
    2019-08-01
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            01 August 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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