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IT28895: ADD EXTRA DEBUG LOGGING TO THE POP3 COMM SEND

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APAR status

  • Closed as program error.

Error description

  • 1) RTC#579385 (GD 5.5)
    PROBLEM DESCRIPTION:  Comm receive session is hanging when
    opening a POP3 session.  Need to add more verbose logging to see
    which step is hanging.
    

Local fix

  •     1) RTC#579385 (GD 5.5)
    PROBLEM DESCRIPTION:  Comm receive session is hanging when
    opening a POP3 session.  Need to add more verbose logging to see
    which step is hanging.
    

Problem summary

  • PROBLEM DESCRIPTION:  Comm receive session is hanging when
    opening a POP3 session.  Need to add more verbose logging to see
     which step is hanging.
    
    USERS AFFECTED: Any user doing a POP3 comm receive session.
    

Problem conclusion

  • FIX DESCRIPTION:  Added extra logging to POP3 commands to show
    steps in the comm log before performing them.  To enable verbose
     logging, use NetTrace.exe
    in Support\Utils folder.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28895

  • Reported component name

    STR GENTRAN DIR

  • Reported component ID

    5725D0800

  • Reported release

    550

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-26

  • Closed date

    2019-07-13

  • Last modified date

    2019-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR GENTRAN DIR

  • Fixed component ID

    5725D0800

Applicable component levels



Document information

More support for: Sterling Gentran:Director

Software version: 5.5

Reference #: IT28895

Modified date: 13 July 2019