IT28436: DATAPOWER JMS CONNECTION IGNORES WEBSPHERE APPLICATION SERVER RETRY SETTINGS

Fix packs for DataPower Gateway version 2018.4

APAR status

• Closed as program error.

Error description

• When DataPower is using a JMS connection to a Websphere
  Application Server, DataPower might ignore the blocked retry
  settings on the WAS side and send messages at its own rate.
  

Local fix

Problem summary

• Affected is the user of DataPower using WebSphere JMS service to
  connect to WAS JMS server.
  When both functions "Maintain strict message order" and "Blocked
  retry timeout in milliseconds" for the data destination in WAS
  JMS server are enabled, DataPower sometimes might not receive
  the
  messages from server side correctly and falls to the loop to
  receive the same message repeatedly.
  

Problem conclusion

• Fix is available in 2018.4.1.8
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

• Do not enable both functions "Maintain strict message order" and
  "Blocked retry timeout in milliseconds" at the same time in WAS
  JMS server.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R18X PSY

     UP