IBM Support

IT28435: DATAPOWER FTP POLLER HANDLER UNABLE TO PROCESS FILE THAT HAS SPECIAL CHARACTERS IN THE FILENAME

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APAR status

  • Closed as program error.

Error description

  • The user observed that a FTP Poller Handler is not able to
    process a file which has special characters like "%" (percent)
    in the filename - if those characters are not url-encoded.
    The affected file is not retrieved from source folder and "FTP
    Client: unable to rename from URL..." errors appears in the
    logs.
    

Local fix

  • Try to avoid special characters in the filenames or be sure to
    properly url-encode them (e.g. "%25" for "%").
    

Problem summary

  • Configurable fields in FTP Poller Front Side Handler, can
    be improperly handled for use in URI's.
    

Problem conclusion

Temporary fix

  • Use only charaters which do not need URL
    encoding whithin the FTP Pollers URI.
    

Comments

APAR Information

  • APAR number

    IT28435

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-13

  • Closed date

    2019-07-19

  • Last modified date

    2019-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels



Document information

More support for: IBM DataPower Gateways
General

Software version: 760

Reference #: IT28435

Modified date: 24 July 2019