Fixes are available
APAR status
Closed as program error.
Error description
The user suffered "SOL payload already active on another session" although previous IPMI SoL session got closed in terminal and even the appliance was powercycled. The issue happened after using "ipmiutil" if omitting the manual SoL deactivate and then subsequently messing up the SoL state with additional SoL activate attempts. No such issue happened if using "ipmitool" to activate SoL sessions and then just cancel away related terminal windows - after about a minute grace period the SoL session could be activated again even if forgot to cleanly deactivate it initially if using "ipmitool".
Local fix
Use "ipmitool" which automatically deactivates the SoL session before closing it. OR Ensure to always first deactivate the SoL session if using "ipmiutil" to ensure no active session is lost open. OR With recent releases, if access to SSH or physical Serial Console, one can issue CLI commands "top; diag; bmc-reset cold" and wait 5 minutes for the BMC to reset itself and reload which also releases the lost SoL session.
Problem summary
Fix the IPMIUtil SOL function so that the login is closed.
Problem conclusion
Fix is available in 7.6.0.18 and 2018.4.1.8 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT27493
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-24
Closed date
2019-10-05
Last modified date
2019-10-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R18X PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
28 September 2021