IBM Support

IT25713: WEBGUI MIGHT RETURN 500 INTERNAL ERROR WHEN INTERACTING WITH VARIOUS PAGES

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APAR status

  • Closed as program error.

Error description

  • WebGUI might return a 500 internal error when interacting with
    various pages.
    

Local fix

  • Limit interaction with the WebGUI with few users and do not have
    multiple tabs open to the same devices WebGUI.  In some cases
    you might need to logout or reload the device if the issue
    persists extensively.
    

Problem summary

  • WebGUI might return 500 internal error when interacting with
    various pages.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT25713

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    770

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-17

  • Closed date

    2019-03-21

  • Last modified date

    2019-03-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 0-0
    

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels



Document information

More support for: IBM DataPower Gateways
General

Software version: 770

Reference #: IT25713

Modified date: 26 March 2019