APAR status
Closed as unreproducible.
Error description
The process from local to cloud transfer may fail and the following messages will show up in the FFDC log: FFDC_GENERAL_SERVER_ERROR ]: (sdcloud.c:3746) com.tivoli.dsm.cloud.api.ProviderS3 handleException com.amazonaws.services.s3.model.AmazonS3Exception No URI (Service: Amazon S3; Status Code: 400; Error Code: 400 No URI; Request ID: null) HTTP Status Code: 400 This only applies to users using IBM Cloud Object Storage (S3) cloud type as cloud storage pools. Customer/L2 Diagnostics: A server SD trace will show up these messages: [349][sdcloud.c][3698][JavaSideTrace]:E com.tivoli.dsm.cloud.api.ProviderS3 handleException Exception: com.amazonaws.services.s3.model.AmazonS3Exception: No URI (Service:Amazon S3; Status Code: 400; Error Code: 400 No URI; Request ID:null), S3 Extended Request ID: null No URI (Service: Amazon S3; Status Code: 400; Error Code: 400 No URI; Request ID: null) com.amazonaws.http.AmazonHttpClient.handleErrorResponse(AmazonHt tpClient.java:1370) com.amazonaws.http.AmazonHttpClient.executeOneRequest(AmazonHttp Client.java:917) com.amazonaws.http.AmazonHttpClient.executeHelper(AmazonHttpClie nt.java:695) com.amazonaws.http.AmazonHttpClient.doExecute(AmazonHttpClient.j ava:447) com.amazonaws.http.AmazonHttpClient.executeWithTimer(AmazonHttpC lient.java:409) com.amazonaws.http.AmazonHttpClient.execute(AmazonHttpClient.jav a:358) com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.j ava:3787) com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.j ava:3729) com.amazonaws.services.s3.AmazonS3Client.listObjects(AmazonS3Cli ent.java:606) com.tivoli.dsm.cloud.api.ProviderS3.sortedListOfObjects(Provider S3.java:1025) com.tivoli.dsm.cloud.api.ProviderS3.checkBucketPermissions(Provi derS3.java:340) com.tivoli.dsm.cloud.api.ProviderS3.createContainer(ProviderS3.j ava:495) com.tivoli.dsm.cloud.api.CloudHandler.createContainer(CloudHandl er.java:511) IBM Spectrum Protect versions affected: Server 7.1.x, 8.1.x until 8.1.3 on supported platforms Initial Impact: Medium Additional Keywords: TSM "Spectrum Protect" Amazon S3 "Status Code: 400" "Error Code: 400" HTTP fail local transfer cloud Softlayer
Local fix
Upgrade the IBM Spectrum Protect Server to version 8.1.3 or later that includes the fix for this problem.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users of IBM Cloud Object * * Storage with S3. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * The problem does not exist in 8.1.3 and above. * * Affected platforms for reported release: AIX, Linux, and * * Windows. * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IT24766
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED UR5
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-04-18
Closed date
2018-05-24
Last modified date
2018-05-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
13 February 2021