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IT24081: ANS1025E AUTHENTICATION FAILURE WHEN A LOCKED NODE ATTEMPTS TO CONNECT SINCE CLIENT/SERVER UPGRADE TO V718 / V812 OR HIGHER

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APAR status

  • Closed as program error.

Error description

  • After  IBM Spectrum Protect client and server are upgraded to
    one of  the enhanced security levels V718, or V812 or higher,
    if a client node is locked and tries to connect to the server it
    will get some authentication errors like:
    
    On the command line:
    
     "Node Name: TEST
     ANS1051I Invalid user id or password
     Please enter your user id <TEST>:
     Please enter password for user id "TEST": ****
    
     ANS1025E Session rejected: Authentication failure"
    
     The Java GUI client will get a popup prompting for the user
     password and even a good password will result in:
    
       "Authentication failure"
    
    That is abnormal, the message reported should be:
    
     "ANS1361E Session Rejected: The specified node name is
      currently locked"
    
    IBM Spectrum Protect Versions Affected:  All platforms with
     client and server at V718, or V812 or higher.
    
    
    Initial Impact: Low
    
    Additional Keywords:   TSM  unlock  SSL strict transitional
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.9 and 8.1.5. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    Linux, and Windows.
    Platforms fixed:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24081

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-15

  • Closed date

    2018-02-16

  • Last modified date

    2018-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81A

Reference #: IT24081

Modified date: 16 February 2018