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IT24023: CLIENT "CAPACITY USED" INCORRECTLY SHOWN IN PETABYTE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Operations Center Client page may show incorrect 'Capacity
    Used' values if the the hub server version is at level V8.1.4
    and the spoke server is at an  interim fix levels for 8.1.3.
    For example, the 'Capacity used' column can be shown in PB
    (Petabyte) instead of MB (Megabyte).
    
    
    
    IBM Spectrum Protect versions affected:
    Server (hub) at version 8.1.4 on all supported platforms
    | MDVPARTL 8.1.4.0-TIV_5698MSV | (IT21431)
    
    
    
    Initial Impact:
    Low
    
    
    Additional Keywords:
    TSM "Spectrum Protect" PB "capacity used" client node page OC
    "operations center" efix "interim fix" spoke
    

Local fix

  • Until the problem will be fixed use the following IBM Spectrum
    Protect SELECT to the V8.1.3.xxx spoke server
    in order to get the correct values in bytes.
    
    select name, fe_capacity from tsmgui_allcli_grid
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.9 and 8.1.5.  Note that  *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    Linux, and Windows.
    Platforms fixed:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24023

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-12

  • Closed date

    2018-02-27

  • Last modified date

    2018-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81A

Reference #: IT24023

Modified date: 27 February 2018