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IT23826: TOTAL EXTENTS TO DELETE VALUE IN QUERY PROCESS OUTPUT FOR LOCAL PROTECT TO TAPE WORKER PROCESS MAY BE ZERO

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APAR status

  • Closed as program error.

Error description

  • During protect stgpool to local tape pool, query process on
    worker process may output zero total extents to delete value.
    For example: "Extents deleted: 4780454 of 0".
    
    IBM Spectrum Protect Versions Affected: All server platforms at
    7.1.7 and 8.1.x levels.
    
    Customer/L2 Diagnostics :
    Issue Q PRO when local protect stgpool is running. Check the
    "Extents deleted: xxxxx of 0" field, the incorrect output will
    be similar to:
    
         822     Protect Stgpool (Wor     Protecting storage pool
    DEDUPPOOL on server TAPSR
                  ker)                     V10 to PROTECTPOOL on
    server TAPSRV10. Extents p
                                           rotected: 608425 of
    1611076. Extents failed to p
                                           rotect: 0. Amount
    protected: 199 GB of 583 GB. A
                                           mount failed to protect:
    0 bytes. Extents delete
                                           d: 4780454 of 0. Extents
    failed to delete: 0. Ex
                                           tents moved: 0 of 0.
    Extents failed to move: 0.
                                           Amount moved: 0 bytes of
    0 bytes. Amount failed
                                           to move: 0 bytes. Elapsed
    time: 3 Days, 7 Hours,
                                            18 Minutes. Current
    output volume(s): DV1127L7.
    
    
    Initial Impact: Low
    
    Additional Keywords:  TSM PROTECT STGPOOL
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Tivoli Storage Manager server and IBM Spectrum       *
    * Protect server users.                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing levels when available.                          *
    * This problem is currently projected to be fixed in levels    *
    * 7.1.9 and 8.1.5.                                             *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Solaris, Linux,
    and Windows.
    Platforms fixed:  AIX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23826

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-24

  • Closed date

    2018-01-25

  • Last modified date

    2018-01-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81L

Reference #: IT23826

Modified date: 25 January 2018