IBM Support

IT22964: CONNECTION ATTEMPT DURING SERVER DATABASE RESTORE DISPLAYS ANR9999D

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During server database restore, and when an external entity
    tries to connect to that server messages resembling the
    following will flood the server console:
    
    
    ANR9999D_3900387427 VerifyAuthInfo(smauth.c:2598) Thread<15>:
    OpenDBForUserId had error.
    ANR9999D Thread<381140> issued message 9999 from:
    ANR9999D Thread<381140> &#160;0x0000000100031254 StdPutText
    ANR9999D Thread<381140> &#160;0x0000000100031e58 OutDiagToCons
    ANR9999D Thread<381140> &#160;0x000000010000adf4 outDiagfExt
    ANR9999D Thread<381140> &#160;0x0000000100688520 VerifyAuthInfo
    ANR9999D Thread<381140> &#160;0x00000001006895d4
    HandleAuthenticate@AF24_12
    ANR9999D Thread<381140> &#160;0x00000001006859b4 SmV2AuthProcess
    ANR9999D Thread<381140> &#160;0x00000001006687fc smExecuteSession
    ANR9999D Thread<381140> &#160;0x000000010033d180 psSessionThread
    ANR9999D Thread<381140> &#160;0x000000010000e300 StartThread
    
    also may be seen:
    
    ANR0422W Session 380265 for node ABC1234
    
    refused - node name not registered.
    ANR0101E secutil.c(179): Error 1115 opening table
    "SEC.Protected.Items".
    ANR0150E Failed to open Node XYZ123. There was an error
    decrypting the Node
    password.
    

Local fix

  • None, however the messages are benign and can be ignored.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Tivoli Storage Manager and IBM Spectrum Protect      *
    * server users.                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 7.1.9 and 8.1.5. Note that   *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    Linux, and Windows.
    Platforms fixed:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22964

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-10

  • Closed date

    2017-11-13

  • Last modified date

    2018-01-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81A

Reference #: IT22964

Modified date: 11 January 2018