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IT22883: JMS FRONT SIDE HANDLER MIGHT NOT RECONNECT AFTER CONFIG SAVE OR GOING DOWN UNEXPECTEDLY

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APAR status

  • Closed as program error.

Error description

  • The JMS Front Side Handler on DataPower might not recover from
    the down state or after a configuration save. This issue could
    be present when Maintain Strict Message Order is enabled on the
    associated service, ex. Multi-Protocol Gateway.
    

Local fix

  • Disable Maintain Strict Message Order on the associated service.
    

Problem summary

  • Affected is the use of WebSphere JMS Handler.
    When the WebSphere JMS Handler points to a JMS Queue which
    enables "Maintain Strict Message Order" in server side, and the
    user tries to re-active the JMS Handler, then the JMS Handler
    will fail to reset the connection and stay at pending state.
    

Problem conclusion

Temporary fix

  • Restart the corresponding domain.
    

Comments

APAR Information

  • APAR number

    IT22883

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    752

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-23

  • Closed date

    2017-12-06

  • Last modified date

    2017-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R752 PSY

       UP

  • R760 PSY

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 752

Reference #: IT22883

Modified date: 12 December 2017