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IT22806: 8.1.2 CLIENT'S LANFREE BACK UP FAILS WITH ANS1235E WHEN THE NODE HAS VALIDATEPROTOCOL SET ALL.

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APAR status

  • Closed as program error.

Error description

  • 8.1.2 client's lanfree back up fails with ANS1235E and
    ANS1228E when the node has VALIDATEPROTOCOL set ALL.
    The issue is a regression defect.
    See RTC for more detail:
    
    https://rtc3srv1.tivlab.raleigh.ibm.com:9443/ccm/resource/itemNa
    me/com.ibm.team.workitem.WorkItem/152329
    
    
    <Example of dsmc command's standard output>
    dsmc incremental /directory/
    
    Incremental backup of volume '/directory/'
    ANS1228E ANS1228E Sending of object '/directory/*' failed.
    ANS1235E An unknown system error has occurred from which IBM
    Spectrum Protect cannot recover.
    
    
    
    <dsmerror.log>
    ANS0361I DIAG: cuFSAdd: Received rc: -72 trying to read a EndTxn
    verb
    fsCheckAdd: unable to add FS to server
    ANS1228E Sending of object '/xxxx/*' failed.
    ANS1235E An unknown system error has occurred from which IBM
    Spectrum Protect cannot recover.
    
    
    
    <Output of query Actlog>
    ANR0444W Protocol error on session XXXX for node NODE1 (AIX) -
    out-of-sequence verb (type Ping) received. (SESSION: XXXX)
    ANR0484W Session XXXX for node NODE1 (AIX) terminated - protocol
    violation detected. (SESSION: XXXX)
    
    
    
    Tivoli Storage Manager and IBM Spectrum Protect versions
    affected:
    8.1.2 IBM Spectrum Protect client for all platform.
    
    
    Initial Impact: Middle
    Additional Keywords: storageagent stoage agent
    

Local fix

  • Please change the node's VALIDATEPROTOCOL from "ALL" to "NO" by
    using update node command:  update node xxxx validateprotocol=no
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive client version 8.1.2  running on UNIX         *
    * platforms.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Backup-Archive    *
    * Client version 8.1.4 on UNIX platforms.                      *
    * This is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • Backup-archive client will work correctly doing a lan-free
    backup.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22806

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-23

  • Closed date

    2017-11-21

  • Last modified date

    2017-11-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R81A PSY

       UP

  • R81H PSY

       UP

  • R81L PSY

       UP

  • R81S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81A

Reference #: IT22806

Modified date: 21 November 2017