Direct links to fixes
7.1.7.400-TIV-TSMSRV-WIN
7.1.7.400-TIV-TSMSRV-SolarisSPARC
7.1.7.400-TIV-TSMSRV-Linuxx86_64
7.1.7.400-TIV-TSMSRV-Linuxs390x
7.1.7.400-TIV-TSMSRV-Linuxppc64
7.1.7.400-TIV-TSMSRV-HP-UX
7.1.7.400-TIV-TSMSRV-AIX
7.1.9.000-TIV-TSMCMS-Windows64
7.1.9.000-TIV-TSMCMS-Windows32
7.1.9.000-TIV-TSMCMS-Linuxx64
7.1.9.000-TIV-TSMOC-LinuxS390
7.1.9.000-TIV-TSMOC-LinuxPPC64
7.1.9.000-TIV-TSMOC-Windows
7.1.9.000-TIV-TSMOC-Linuxx64
7.1.9.000-TIV-TSMOC-AIX
7.1.9.000-TIV-TSMSRV-WIN
7.1.9.000-TIV-TSMSRV-SolarisSPARC
7.1.9.000-TIV-TSMSRV-Linuxx86_64
7.1.9.000-TIV-TSMSRV-Linuxs390x
7.1.9.000-TIV-TSMSRV-Linuxppc64
7.1.9.000-TIV-TSMSRV-HP-UX
7.1.9.000-TIV-TSMSRV-AIX
8.1.4.000-IBM-SPSRV-Linuxx86_64
8.1.4.000-IBM-SPSRV-WindowsX64
8.1.4.000-IBM-SPSRV-Linuxs390x
8.1.4.000-IBM-SPSRV-Linuxppc64le
8.1.4.000-IBM-SPSRV-AIX
8.1.1.100-IBM-SPSRV-WindowsX64
8.1.1.100-IBM-SPSRV-Linuxx86_64
8.1.1.100-IBM-SPSRV-Linuxs390x
8.1.1.100-IBM-SPSRV-Linuxppc64le
8.1.1.100-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1.1.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack 4 (V8.1.4) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 9 (7.1.9.000) Downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
APAR status
Closed as program error.
Error description
A partial restore of objects located in compressed container storage pools may fail with server message ANR0519E and client message: ANS0323E (RC33) partialObjOffset value for partial object retrieve is invalid. There are no errors during the saving of the object to the container pool; the backup to the IBM Spectrum Protect server completes successfully. Depending on the programming for the application that is performing the partial restore, there may be no additional messages on the client. This can affect any applications that perform partial restores, including Content Manager, IBM Spectrum Protect for VE, Data Protection for VMware and Hyper-V restores. The server activity log will have the message: ANR0519E A retrieve or restore operation failed for session 123456 for node xxxxx (application name). An invalid partial object request was received. . DIAGNOSTICS: A Server trace shows the error: 14:51:41.970 [62441][psfile.c][2833][pkDioRead]:Enter: reading 8192 bytes from file /tsm1/st1/d007/15/0000000000001235.dcf at offset 10094346240 to bufP 37f0b2000 14:51:41.970 [2][ffdcutil.c][377][FFDCLogThread]:[06-13-2017 14:51:41.970][ FFDC_GENERAL_SERVER_ERROR ]: (sdrtrv.c:1192) Invalid POR objectOffset 185, less than the smaller chunk's offset 196. 14:51:41.970 [62478][sdrtrv.c][1394][sdRtrvFragment]:Check object 256685977 for restore path, thisIsPOR 1, hasDedupChunks 1, allowAsyncReader 2, poolStgType 4, chunkNumber 1, asrObjectChunkNumber 100, containerNumber 1, asrObjectContainerNumber 2. 14:51:41.970 [62441][psfile.c][2846][pkDioRead]:Reading 8192 bytes at offset 10094346240 into bufP 37f0b2000 14:51:41.970 [62437][sddefrag.c][3176][CatalogTgtChunks]:Updating chunkId -2331823198719739385 14:51:41.971 [62478][sdrtrv.c][5796][FreeRtrvChunkList]:Entering for list 1283f7a48 from sdrtrv.c(1697) 14:51:41.971 [62441][psfile.c][2900][pkDioRead]:Exit: rc 0, read 8192 bytes 14:51:41.971 [62437][sddefrag.c][3176][CatalogTgtChunks]:Updating chunkId 2330957859925205054 14:51:41.971 [62478][sdrtrv.c][1702][sdRtrvFragment]:Exit: rc=3204 14:51:41.971 [62441][sdio.c][1304][SdReadContainer]:Exit: rc=0, container 5765, amount 8192, offset 10094346240 14:51:41.971 [62478][smnqr.c][2320][SmRetrieveBitfile]:rc 3204 from bfRtrv 14:51:41.971 [62437][sddefrag.c][3176][CatalogTgtChunks]:Updating chunkId -9133103839063168640 14:51:41.971 [62478][smnqr.c][2487][SmRetrieveBitfile]:Partial retrieval (offset 185, length 0) failed (3204) for bitfile 256685977. . IBM Spectrum Protect Versions Affected: All versions of IBM Spectrum Protect server 7.1.3 or higher. . Initial Impact: High . Additional Keywords: TSM, Tivoli Storage Manager, TDP, CM, CMOD
Local fix
Until an efix is available, consider storing those objects which will need to use partial restores within a FILE storage pool (not a container pool).
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Tivoli Storage Manager and Spectrum Protect server * * users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be * * fixed in levels 7.1.9 and 8.1.3. Note that this is subject * * to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Solaris, Linux, and Windows. Platforms fixed: AIX, Linux, Solaris and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT22770
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-12
Closed date
2017-11-15
Last modified date
2017-11-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71S PSY
UP
R71W PSY
UP
R71L PSY
UP
Document Information
Modified date:
28 September 2021